Aramark

Senior Human Resources Manager

Aramark$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or related field
  • 5-7 years of progressive HR experience, minimum 3 in a unionized environment
  • Willingness to travel 40-50%
  • Strong knowledge of labor laws and collective bargaining processes
  • Excellent interpersonal, negotiation, and conflict-resolution skills
  • Ability to thrive in a fast-paced, dynamic environment
  • Strong communication skills, both written and verbal

Responsibilities

  • Lead HR operations across multiple client locations to align with goals
  • Guide leaders on employee relations, performance management, and disciplinary processes
  • Oversee talent acquisition, onboarding, and employee development initiatives
  • Maintain communication on policy changes and legal considerations for compliance
  • Partner with leadership to enhance employee engagement and culture
  • Conduct investigations into employee relations issues with discretion
  • Analyze HR metrics to support data-driven decision-making

Benefits

  • Collaborative and supportive work environment
  • Opportunities for professional development and growth
  • Engagement in meaningful and impactful HR initiatives
  • Dynamic work culture within a multi-site environment
  • Generous leave policies to promote work-life balance
Full Job Description
Job Description

We are seeking a dynamic experienced Senior Human Resources Manager to join Workplace Experience Group. This role is responsible for leading HR initiatives, fostering positive employee relations, and ensuring compliance with employment laws, company policy, and collective bargaining agreements. The ideal candidate will be a proactive HR partner to the national account team and a trusted advisor to employees.

Job Responsibilities

  • Lead and manage HR operations across multiple client locations, ensuring alignment with organizational goals.
  • Provide guidance to people leaders across the multi-site portfolio on matters of employee relations, performance management, and disciplinary processes.
  • Oversee talent acquisition, onboarding, performance management, and employee development initiatives.
  • Maintain consistent and clear lines of communication with leaders within the portfolio, sharing relevant company policy changes and updates, legal considerations, and organization requirements as necessary to ensure compliance with federal, state/provincial, and local employment laws and regulations.
  • Partner with leadership to drive employee engagement, retention, and organizational culture.
  • Conduct investigations and resolve complex employee relations issues with discretion and fairness.
  • Analyze HR metrics and provide insights to support data-driven decision-making.


Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or related field
  • Minimum of 5-7 years of progressive HR experience, with at least 3 years in a unionized environment; preferably with multi-site experience
  • Ability to travel 40-50%
  • Strong knowledge of labor laws, collective bargaining processes, and union contract administration
  • Builds trust and credibility with stakeholders at all levels through clear, empathetic, and persuasive communication
  • Excellent interpersonal, negotiation, and conflict-resolution abilities
  • Ability to work effectively in a fast-paced, dynamic environment
  • An innate desire to provide exceptional hospitality experience to our clients
  • Proven ability to communicate effectively, both in writing and verbally, including timely follow-through and capability to communicate with leaders at all levels
  • Demonstrates integrity, fairness, and accountability in all HR practices and decisions

Preferred Qualifications:
  • HR certification (e.g., SHRM-SCP, SPHR, CHRL)
  • Experience in a multi-site or global organization
  • Strong familiarity with HRIS platforms and data analytics tools


Education

About Aramark

Aramark provides food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. ARAMARK’s position as a world leader in facility services stems from decades of experience and superior service in the diversified outsourcing industry. From their humble beginnings in 1936 at the helm of Davre Davidson and his peanut vending machines to our place — for the sixth time in nine years — at the top of Fortune magazine’s list of the “World’s Most Admired Companies,” ARAMARK has maintained an unwavering focus on providing world-class experiences, environments, and outcomes for their clients. At ARAMARK, they take care of buildings and infrastructure so that their customers can take care of their core business. They are proud to provide exceptional facility management services for 1,600 companies in 16,000 facilities — about 1.8 billion square feet worldwide. ARAMARK provides comprehensive facility service solutions that enable its clients to maximize safety, productivity, and reliability. Their success is the result of their steadfast commitment to service excellence. They pride themselves on delivering customizable, sustainable solutions in a wide range of facilities by working closely with their clients to achieve mutual goals. Self-performed services, ongoing client communication, performance metrics, and an environment of team learning and development enable us to perform beyond expectations in virtually every client engagement. Whatever the company’s facility needs, ARAMARK is here to consistently exceed the expectations for service excellence with the best people, the most innovative processes, and the latest technologies.

Aramark Careers

Join Aramark's vibrant team today and be part of a company that values innovation, leadership, and diversity. As a global leader in food, facilities, and uniform services, Aramark offers unparalleled job opportunities designed to enhance your professional growth and development. Work You’ll Do At Aramark, we are committed to fostering a culture of growth and innovation. Our team members are at the heart of our operations, providing essential services across various industries. By joining our team, you will collaborate with skilled professionals dedicated to making a meaningful impact every day. Aramark offers a wide range of employment opportunities, from frontline positions to executive roles, each contributing to our mission of delivering experiences that enrich and nourish lives. Whether you are looking for a full-time position or an internship, Aramark provides a path that will advance your career and expand your skills. Leadership and Development Step into a role that challenges you to be your best. Aramark’s leadership is committed to nurturing talents through robust training programs and diversity initiatives that ensure all team members are valued and have the opportunity to succeed. Our leadership training equips you with the tools necessary to lead with confidence and integrity. Innovation at Work Innovation is at the core of Aramark, where we continuously seek cutting-edge solutions to improve our services and operations. Engage in work that pushes the boundaries and leads to transformative outcomes, not just for our company but for the industries we serve. Join Our Team Explore the multitude of job opportunities at Aramark, where your career aspirations can take flight. We are actively hiring creative, curious, and motivated individuals who are ready to contribute to a team that celebrates diversity and is driven by excellence. Internship Programs Kickstart your career with an Aramark internship, where you can apply your classroom knowledge to real-world scenarios. Our internships provide a foundation for learning and development, plus the opportunity to build professional networks that can be pivotal in your career journey. Benefits and Culture Aramark is dedicated to supporting our employees with a comprehensive benefits package that promotes a healthy, fulfilling life both inside and outside of work. Our culture thrives on teamwork, respect, and inclusivity, creating an environment where every employee can thrive. Stay Connected Search open positions that match your skills and interests on the Aramark Jobs portal. We look for passionate, solution-driven team players who are eager to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Aramark. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Aramark. Join Aramark today and be part of a team that is dedicated to excellence and innovation in everything we do. Your future starts here!
Learn more about Aramark
Size
248,300 employees
Market Cap
$10.6 billion
Industry
Net Income
-$688.5 million
Founded
1936
5 Year Trend
+2.3%
Revenue
$11.3 billion
NASDAQ

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