Senior HR Manager - Sales

Manitou Group

$115K — $130K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 9 years in HR, especially in sales organizations.
  • Proven track record of leading and managing HR teams effectively.
  • Expertise in HR operations and employee lifecycle management.
  • Familiarity with talent management and organizational design.
  • Hands-on experience with change management initiatives.

Responsibilities

  • Serve as the primary HR liaison for Sales leadership in North America.
  • Implement talent management processes including performance reviews and succession planning.
  • Manage complex employee relations and ensure compliance with company policies.
  • Collaborate on workforce planning to align staffing with strategic objectives.
  • Lead, develop, and mentor an HR team to ensure high performance and professional growth.
  • Oversee execution of HR operations and employee lifecycle activities.
  • Utilize HR analytics to inform decisions and drive employee engagement initiatives.

Benefits

  • Hybrid work model with up to 2 remote workdays per week.
  • Comprehensive benefits including medical, dental, and vision coverage.
  • 401(k) matching program and tuition reimbursement.
  • Opportunities for travel within North America and to corporate office in France.
  • Inclusive company culture with numerous employee activities planned throughout the year.
Full Job Description
GENERAL ACCOUNTABILITY:

The Sr. HR Manager - Sales is responsible for supporting the sales organization of the North America region and managing a team consisting of an HR Generalist and a Front Desk Admin. This position uses working knowledge of the role and the business to support, guide, and develop HR direct reports. Oversees and ensures that HR strategies align with business objectives and key initiatives. Establishes procedures to analyze trends and monitor compliance. The role works closely with the leadership and HR team to provide guidance and support to business on workforce planning, talent management, performance and development, employee engagement, and fostering a diverse and inclusive workforce.

DUTIES & RESPONSIBILITIES:
  • HR Management: Serve as the primary HR connection to the Sales leadership in the North America region. Translate business strategy into proactive HR initiatives that drive organizational performance and employee engagement. Collaborate closely with the Sr. HR Manager - Operations.
  • Talent Management: Oversee and implement key Talent Management processes aligned with global approach, including performance management, succession planning, and high-potential identification for the region.
  • Handles discipline and termination of employees in accordance with company policy.
  • Workforce Planning: Partner with leaders on workforce planning initiatives to ensure the structure, roles, and staffing levels support business objectives.
  • Employee Relations: Manage complex and sensitive Employee Relations issues, to foster a positive work environment.
  • Team Leadership: Lead and develop a team consisting of an HR Generalist and Front Desk Admin, ensuring high performance, compliance, and professional growth.
  • HR Operations Oversight: Ensure effective and compliant execution of core HR operations, including end-to-end employee lifecycle within the region.
  • Policy & Compliance: Be the local expert for state employment laws and regulations. Develop, interpret, and implement local HR policies and procedures to ensure regulatory compliance and consistency across the sites.
  • Engagement: Analyze and act on employee feedback and engagement, developing targeted interventions to improve employee retention and productivity.
  • Lead and support significant change management efforts within the North America region
  • Implement changes in a way that minimizes disruption and maximizes employee adoption. This involves engaging with leaders to identify the impact of change, prepare a team for transitions and reinforce new behaviors for long term success.
  • Leverage HR analytics to provide insights on attrition, engagement, hiring, performance and engagement trends
  • Recommend actions backed by data for better people and business outcomes


EXPERIENCE:
  • Minimum of 9 years of progressive HR experience, supporting a sales organization.
  • Proven experience in leading and managing an HR team.
  • Demonstrated expertise in HR Operations, business partnering, end to end employee life cycle management including talent management, organizational design, and change management.


EXPERTISE:
  • Strong stakeholder management and interpersonal communication.
  • Problem solving and decision making skills
  • Ability to manage conflict and influence without authority
  • Proficient in HRIS tools and data interpretation
  • Strategic mindset with a hands on approach


EDUCATION:
  • Bachelor's degree in Human Resources, Business Administration, or a related field.


INTERNAL & EXTERNAL CONNECTIONS:
  • Internal connections: Employees, Leadership, all departments
  • External connections: law firms, vendors, suppliers etc.


What does MANITOU Group offer?

  • Base Salary Range between $115,000 - $130,000 per year, plus a potential annual bonus based on performance metrics
    • *Actual pay determined by experience level, skills, qualifications & work location
  • This position is located in West Bend, Wisconsin
  • Hybrid Position - Opportunity to work remotely up to 2 days/week
  • Travel Requirements - potential travel up to 15% domestically and potentially visiting our global corporate office in France
  • In addition to an inclusive compensation package, we offer a comprehensive benefits program including Medical/Dental/Vision, a matching 401k, tuition reimbursement, volunteer program, wellness activities, employee and family activities throughout the year and so much more!
  • Applicants must be authorized to work in the United States


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