Senior HR Manager

Hilton Worldwide Holdings, Inc.

$95K — $115K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Human Resources within the hotel or a similar industry.
  • Supervisory experience is an asset.
  • College coursework in a related field is a plus.
  • High school diploma or equivalent required.
  • Ability to maintain a warm and friendly demeanor at all times.
  • Effective verbal and written communication skills with all levels of employees and guests.

Responsibilities

  • Administer insurance benefits and assist with enrollment forms.
  • Conduct prescreening interviews for hourly positions.
  • Maintain turnover and new hire logbooks accurately.
  • Audit payroll reports to verify benefits eligibility.
  • Monitor and manage workers' compensation claims effectively.
  • Participate in organizing employee events and special projects.
  • Prepare and manage recruitment advertising efforts.

Benefits

  • Opportunity for career advancement in a growing hotel environment.
  • Participation in Highgate Hotel Enrichment Committee events.
  • Access to comprehensive insurance and benefits programs.
  • Opportunity for ongoing training and professional development.
  • Employee travel discounts and complimentary room nights.
Full Job Description
Compensation Type

Yearly

Location

Hilton Garden Inn New York Times Square Central is a brand new hotel ideally located on famous 42nd Street, steps from Broadway theaters, Restaurant Row & more. The hotel offers 282 brand-new guestrooms with king or two queen beds plus modern in-room amenities.

Overview

The Senior Human Resources Manager is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workmen's compensation duties.

Responsibilities

  • Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.
  • Compile review list and distribute to departments.
  • Compile Turnover Report, copy and distribute.
  • Enter payroll information on computer (wage information, changes).
  • Conduct prescreening interviews.
  • Respond to unemployment claims, maintain unemployment logbook.
  • Maintain new hire, termination, transfer and promotion logbook.
  • Audit hours worked in payroll reports for eligibility of benefits.
  • Compile wage surveys.
  • Monitor and maintain Leave of Absence log.
  • Monitor Workman's Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
  • Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).
  • Maintain complimentary room night log, process employee requests.
  • Prepare and place recruitment advertising.
  • Process paperwork for terminating employees.
  • Maintain advertising logbook.
  • Become certified trainer in all Human Resources training modules.
  • Ensure compliance with all HR and related Loss Prevention SOP's.
  • Participate in Highgate Hotel Enrichment Committee.
  • Schedule Highgate Hotel Orientation.
  • Assist in Highgate Hotel Orientation - explain benefits, conduct tour of property.
  • Write articles and take pictures for property newsletter.
  • Assist with special projects; plan employee events (meetings, picnics, parties).
  • Coordinate Travel Reduction Program, write Travel Reduction Plan, conduct yearly transportation survey.
  • Maintain First Aid log.


Qualifications

  • At least 5 years of progressive Human Resources experience in a hotel or a related industry required.
  • Previous supervisory responsibility preferred.
  • College course work in related field helpful
  • High school diploma or equivalent required.
  • Long hours sometimes required.
  • Sedentary work - Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

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