Job Description

Must live within 100 miles of Mayo Clinic Rochester or willing to relocate.

This role supports Bold. Forward. Unbound. in Rochester by shaping operational readiness for facility activation across neighborhood care environments in partnership with clinical, administrative, design, and digital teams.The Senior Health Systems Engineer (HSE) has a mature organization perspective and provides business consultative services from discovery to execution for business units and oversight committees requesting assistance with strategy and design, management and process engineering, applied analytics or business and digital transformation. Applies knowledge of and demonstrated application of consulting and engineering expertise in areas such as business vision, strategy and goals; digital technology enablement; business use cases; operations optimization; change management; and solution implementation. Performs difficult business case analysis for departments, sites, or shields including analyzing quantitative and qualitative data, draws conclusions, and develops actionable recommendations to inform leadership decisions. Applies advanced consulting and engineering frameworks and models throughout project lifecycle (defining client needs and required functionality early in the development cycle, documenting requirements, and then proceeding with design synthesis and system validation while considering the complete problem). Considers both the business and technical needs of all clients with the goal of providing an innovative product that meets current and future customer needs. Enables multifaceted projects which may include sub components of larger scale projects as directed by a Director or Administrator. Identifies, recommends and implements transformational solutions for departments, sites, and shields including applied analytics and operations research methods, new staffing models, organizational structures, work flow and throughput, and digital interventions. Understands and models for up/downstream impacts on institutional changes across the integrated organization (practice, research, education and administration). Leverages lessons learned to create best and next practice models, tools, frameworks and methods enabling sustained transformational capabilities. Experienced in identification and monitoring of performance metrics, risks, and controls. Designs and develops new business processes and capabilities.

Qualifications

Master's degree in management, industrial engineering, systems engineering, operations research, business administration, analytics, artificial intelligence or health-related field is preferred with 4 years of experience to include several of the following areas: consulting, operations optimization, workflow and staffing analysis, management and systems engineering, digital technology enablement, applied analytics and leadership with strategic initiatives OR Bachelor's degree in management, industrial engineering, systems engineering, operations research, business administration, analytics, artificial intelligence or health-related field with 7 years of experience to include several of the following areas of expertise: consulting, operations optimization, workflow and staffing analysis, management and systems engineering, digital technology enablement, applied analytics and leadership with strategic initiatives. Key Knowledge Required: General knowledge of core business consulting and management engineering, methods, models and frameworks. Proven ability to successfully execute projects of limited to moderate complexity. Understanding of the healthcare industry preferred. Proficiency in use of office and project simulation, optimization and visualization tools (MS Excel, Word, Visio, and other process modeling and mapping, statistical, analytical, data visualization and survey technology). Ability to gather and document project based functional and business requirements. Knowledge and demonstrated use of management and systems engineering, applied analytics, operations research, artificial intelligence as well as implementation and execution methods and tools. Proven ability to work as part of a team with internal and external stakeholders including all levels of organization leadership. Strong oral and written communication and presentation skills.

Scope of Responsibility: Identification and engagement of long-term process owner, communication with affected areas, availability of data, and representation from process owners and leadership. Identifies, translates and applies best practices on assigned projects. Responsible for data analysis, analytics, development of recommendations, and presentation including solution/deliverable, development, and coordinating deployment of deliverables.