Control Risks

Senior GSOC Operator

Control Risks • $80K — $85K *
Los Angeles, CA 90011In-Person
Business Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field.
  • 3-5 years of experience in government or corporate security.
  • 1+ year in a senior role in a GSOC environment.
  • Superior writing and editing skills with attention to detail.
  • Strong interpersonal and communication skills.
  • Understanding of CCTV and alarm technology.
  • Professional demeanor with a positive attitude.
  • Ability to manage multiple tasks effectively.

Responsibilities

  • Support operational and security procedures in GSOC.
  • Ensure consistency in emergency response and communications.
  • Manage information flow and prioritize requests to the GSOC team.
  • Provide guidance and edits on Operator-developed products.
  • Assist Operators during emergencies, VIP visits, and client events.
  • Utilize mass communication systems for emergency notifications.
  • Coordinate engagement across various stakeholders during crises.
  • Manage execution of security operations and administrative requests.
  • Conduct audits of security systems and recommend improvements.
  • Act as a point of escalation for urgent security incidents.

Benefits

  • Competitively positioned compensation and benefits package.
  • Discretionary bonus scheme based on performance.
  • Support for hybrid working arrangements to enhance collaboration.
  • Medical, dental, and vision benefits offered.
  • Retirement plans with 401(k) options and additional benefits like pet insurance.
Full Job Description
The shift for this position is 07:00-15:00, Sunday-Thursday. This position will help cover 24/7/365 operations on a 5x8 shift schedule, and will require working weekends and holidays.

Role responsibilities include, but are not limited to:
  • Support GSOC in managing operations and security procedures.
  • Ensure consistency from Operators in operations related to emergency response, employee communications, travel safety, event and EP support and security systems monitoring and response.
  • Manage information flow and tasking to prioritize competing requests sent to GSOC team.
  • Provide guidance and edits around products developed by the Operators.
  • During times of emergency incidents, VIP visits, client events and other high-traffic incidents, provide active assistance and support to Operators.
  • Utilize mass communication systems to notify employees during emergency events.
  • Coordinate cross-functional stakeholder engagement in a wide variety of areas, including in emergency and crisis situations.
  • Support the management of capable execution of security operations and administrative requests, including actively executing those functions where required.
  • Perform various safety and security tasks as directed by Client management.
  • Assist in onboarding and training new Operators to ensure operational readiness and adherence to GSOC protocols.
  • Conduct weekend audits of security systems and procedures to identify gaps and recommend improvements.
  • Act as a point of escalation for security incidents requiring immediate decision-making and resolution.

Requirements
  • Bachelor's degree in related field (international relations, international security, political science, journalism, regional studies, etc.).
  • 3-5 years of experience in government, corporate security or a similar role.
  • 1+ year of experience in a senior role, assisting in editing and reviewing work in a GSOC.
  • Superior writing and editing skills with a keen attention to detail.
  • Strong interpersonal and communication skills, both written and verbal.
  • Understanding of CCTV and alarm technology.
  • Professional demeanor with a positive attitude.
  • Demonstrated team player with the ability to juggle multiple tasks and prioritize accordingly.

Benefits
  • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
  • We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.
  • Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
  • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
  • Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.

The base salary range for this position is $80,000-85,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience.

About Control Risks

Control Risks is a global risk management consultancy headquartered in London, England. The company was founded in 1975 and provides a range of services to help clients manage political, security, and integrity risks in complex and hostile environments. Control Risks has a presence in over 40 countries and works with clients across a range of industries, including energy, financial services, and healthcare. The company is known for its expertise in crisis management and has been involved in some of the world's most high-profile security incidents.
Learn more about Control Risks
Size
3,500 employees
Industry
Business Services
Founded
1975
* Ladders Estimates

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