Fullscript

Senior Growth Marketer (Labs)

Fullscript$90K — $110K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in a Growth Marketing role
  • Proven experience managing customer lifecycle programs from strategy to execution
  • Hands-on experience with marketing automation platforms like Iterable, HubSpot, or Marketo
  • In-depth knowledge of segmentation and customer journey optimization
  • Strong project management skills in fast-paced environments
  • Excellent communication skills with a focus on customer messaging
  • Familiarity with email deliverability and compliance standards

Responsibilities

  • Own lifecycle marketing initiatives to drive customer engagement and growth
  • Build, launch, and optimize diverse marketing campaigns
  • Develop onboarding experiences to showcase Labs' value
  • Collaborate with Product teams on messaging and go-to-market strategies
  • Design growth experiments to enhance customer outcomes
  • Utilize segmentation and personalization for effective communication
  • Capture customer stories for product and marketing support

Benefits

  • Opportunity to significantly influence growth initiatives
  • Collaborative environment working with diverse cross-functional teams
  • Autonomy to experiment and innovate in marketing strategies
  • Focus on improving customer experience and measurable impact
  • Investment in the future development of Fullscript Labs
Full Job Description
The Role

We're looking for a Senior Growth Marketer to help shape the future of Fullscript Labs, one of our fastest-growing strategic investments. If you're someone who thrives in fast-moving environments, loves experimenting, and enjoys building growth engines from the ground up, we'd love to meet you.

This is a highly cross-functional role where you'll blend Growth Marketing, Lifecycle Marketing, and Product Marketing to help practitioners discover, adopt, and get value from our Labs experience. You'll partner closely with Product, Marketing, and Commercial teams while owning initiatives that directly influence growth across the customer journey.

If you're energized by ambiguity, excited to build, and love turning ideas into measurable business impact, you'll fit right in.

What You'll Do

  • Own lifecycle marketing initiatives that drive activation, engagement, retention, and growth across the Labs experience.
  • Build, launch, QA, and optimize campaigns across email, SMS, push notifications, in-app messaging, webinars, and educational content.
  • Develop onboarding and customer journey experiences that help practitioners quickly realize the value of Labs.
  • Partner closely with Product to develop messaging, positioning, and go-to-market strategies for new features, partnerships, and launches.
  • Design and execute growth experiments across lifecycle channels, continuously improving conversion, engagement, and customer outcomes.
  • Use segmentation, personalization, and automation to deliver relevant communications throughout the customer lifecycle.
  • Partner with cross-functional teams to identify new growth opportunities and rapidly test ideas.
  • Capture customer stories, testimonials, and proof points to support product launches, marketing campaigns, and sales enablement.
  • Leverage AI tools and automation to improve campaign creation, workflows, and overall marketing efficiency.


What You Bring

  • 5+ years of experience in Growth Marketing role.
  • Experience owning customer lifecycle programs from strategy through execution.
  • Hands-on experience with marketing automation platforms such as Iterable, HubSpot, Marketo, Mailchimp, Braze, or similar.
  • Experience partnering closely with Product teams on launches, messaging, or go-to-market initiatives.
  • A strong understanding of segmentation, experimentation, personalization, and customer journey optimization.
  • Excellent project management skills and the ability to manage multiple priorities in a fast-paced environment.
  • Strong written communication skills and an eye for crafting compelling customer messaging.
  • A data-informed mindset with a passion for experimentation and continuous improvement.
  • Experience using AI and automation tools (ChatGPT, Claude, Zapier, n8n, or similar) to improve workflows and productivity.
  • Familiarity with email deliverability and compliance best practices (CASL, CAN-SPAM, GDPR).


Bonus if you have...

  • Experience with paid acquisition channels (Google, Meta, LinkedIn, etc.).
  • Basic HTML/CSS knowledge.
  • Experience working in HealthTech, SaaS, or another high-growth technology company.


You'll Thrive Here if You

  • Love building from scratch instead of maintaining established programs.
  • Prefer ownership over hierarchy.
  • Enjoy moving quickly and wearing multiple hats.
  • Naturally look for ways to simplify, automate, and improve how work gets done.
  • Are energized by ambiguity and solving new problems.
  • Care deeply about customer experience and measurable business impact.


You'll be joining a team that's investing heavily in the future of Labs. This is an opportunity to own meaningful growth initiatives, influence product direction, and help shape one of Fullscript's most exciting strategic areas.

You'll work alongside passionate teammates who care deeply about improving healthcare while enjoying the autonomy to experiment, learn, and make a real impact every day.

Learn More

www.fullscript.com



Let's make healthcare whole

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