IHG

Senior Group Sales Manager

IHG$80K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years hotel sales experience in upscale hotels
  • Bachelor's degree in Hospitality/Tourism Management, Business, or related field preferred
  • Proven sales and negotiation skills, including prospecting
  • Familiarity with Delphi reservation software is a plus
  • Excellent organization, task management, and communication skills
  • Motivated to identify new business opportunities and maintain customer loyalty
  • Ability to thrive in a high-energy, service-oriented environment

Responsibilities

  • Achieve or exceed assigned individual weekly and quarterly sales goals
  • Solicit, negotiate, and book new and repeat business to maximize revenue
  • Enhance relationships with key accounts to increase visibility and market share
  • Track sales activities using Delphi and report on production status
  • Conduct telephone prospecting and generate new leads
  • Deliver engaging sales presentations using modern technology
  • Organize Fam Trips for meeting planners to promote services
  • Lead follow-up and generation of sales leads
  • Conduct site inspections for prospective clients
  • Travel for personal sales calls and trade shows as needed
  • Develop creative marketing plans and proposals
  • Negotiate and execute contracts that ensure profitability

Benefits

  • Commitment to diversity and inclusion in the workplace
  • Opportunities for personal and professional development
  • Supportive and high-energy work environment
  • Encouragement to bring unique perspectives and experiences to the team
Full Job Description
What You'll Do

As the Sales Manager, you'll consistently provide a high level of exposure of the hotel in major market areas through direct sales solicitation, telephone contact, written communications, and involvement in the community. You'll be the face of Kimpton at the local and regional level.

Some of your responsibilities include:

  • Successfully achieve or exceed weekly and quarterly individual pace/production goals based on assigned markets.
  • Solicit, negotiate and book new and repeat business through various efforts in order to maximize room revenue to meet and/or exceed individual and team sales and revenue goals.
  • Develop and continually enhance relationships with key accounts to maintain high visibility and increase market share.
  • Track all sales activities including goal-to-current production status using Delphi.
  • Conduct telephone prospect calling on a myriad of pre-selected databases and anything else you can think of to generate more Sales business.
  • Conduct sales presentations to clients and ownership verbally and using the latest technology.
  • Conduct and build Fam Trips for meeting planners/companies.
  • Lead Follow up/ Lead generation.
  • Conduct site inspections.
  • Travel as needed, to complete personal sales calls and presentations to customers within your discipline/ region and attend trade shows as needed.
  • Be nimble, when writing the marketing action plans that you will create and complete, always build creative proposals!
  • Negotiate and execute contracts that are fair and profitable.

What You Bring

  • 2+ years hotel sales experience in Upscale hotels.
  • Bachelor's degree in Hospitality/Tourism Management, Business, or related field of study is preferred.
  • Proven successful selling and negotiation skills, including prospecting are required.
  • Knowledge of Delphi is a plus.
  • The ideal candidate must also possess excellent organization, task management, and verbal/written communication skills.
  • Motivation and ability to identify new business opportunities and maintain a high regard for customer loyalty is essential!
  • A successful candidate will be comfortable in a high-energy, service-oriented environment and be able to manage multiple functions and priorities.


Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.

About IHG

InterContinental Hotels Group (IHG) is a British multinational hospitality company that operates a portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants. The company was founded in 2003 as a result of the merger between British hotel company Six Continents and the hotel and restaurant business of the American conglomerate Bass. IHG is headquartered in Denham, England, and has operations in more than 100 countries. The company's brands cater to a range of travelers, from budget-conscious to luxury-seeking.
Learn more about IHG
Size
40,000 employees
Industry

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