Jack Henry & Associates

Senior Full Stack Software Engineer: Developer Relations

Jack Henry & Associates • $120K — $145K *
US-AnywhereRemote in United States
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of software engineering experience
  • 3+ years in full-stack software development
  • Proficient in JavaScript/Typescript
  • Hands-on experience with AI coding tools like GitHub Copilot
  • Demonstrated experience with complex technical content organization

Responsibilities

  • Lead architectural design and direction for jackhenry.dev
  • Develop a scalable developer portal for optimal API usage
  • Implement new capabilities and tools to enhance developer engagement
  • Drive continuous improvements in onboarding and developer resources
  • Monitor platform metrics and optimize based on feedback
  • Ensure compliance with security and data protection standards

Benefits

  • Remote work within the U.S. (excluding California)
  • Opportunity for influence in developer experience strategy
  • Joining a small, fast-moving team
  • Potential for career growth in a key role
  • An inclusive culture encouraging diverse perspectives
Full Job Description
We are seeking an experienced full-stack software engineer to join our Developer Relations team to help lead the development, architecture, and ongoing evolution of our Developer Relations Portal, jackhenry.dev. Jackhenry.dev currently serves thousands of developers and is one of the most important touchpoints between Jack Henry and the fintech partners, vendors, and developers that build integrations with Jack Henry products. You will have real influence on the strategy, tools, and culture we are building together.

The ideal candidate combines strong full-stack development expertise with a passion for developer experience, modern web architecture, API ecosystems, and technical enablement. Our Developer Relations team is small and fast-moving, and we're looking for someone who's excited about this kind of developer portal ownership.

This position may be worked remotely within the United States, with the exception of California.

This position is not eligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you'll be responsible for:
• Serve as the Senior Engineer for jackhenry.dev, responsible for the platform's architecture, performance, reliability, and long-term strategic direction.
• Design and evolve a scalable developer portal that delivers a best-in-class experience for external developers consuming Jack Henry APIs and platforms.
• Lead the implementation of new portal capabilities, developer tools, workflows, and integrations that improve developer adoption and engagement.
• Drive continuous improvements to developer onboarding, API discoverability, self-service functionality, documentation experiences, and technical resources.
• Monitor platform health and usage metrics, leveraging developer feedback and analytics to identify opportunities for optimization and enhancement.
• Ensure the platform meets enterprise requirements for security, authentication, authorization, compliance, and data protection.
• May perform other job duties as assigned.

What you'll need to have:
• A minimum of 6 years of experience in software engineering
• A minimum of 3 years in full-stack software development
• Must be proficient with JavaScript/Typescript
• Hands-on use of AI coding tools (e.g., Cursor, Claude Code, GitHub Copilot) in day-to-day workflows

What would be nice for you to have:
• Bachelor's degree in Computer Science.
• Demonstrated ability to organize and structure complex technical content (information architecture/content modeling)
• Experience building or supporting developer-facing products, developer experience platforms, developer portals, API platforms, technical documentation systems, or developer education platforms.
• Experience improving developer documentation for usability, clarity, and navigation
• Experience developing technical documentation for engineers or developers.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

About Jack Henry & Associates

Jack Henry & Associates is a leading provider of technology solutions and payment processing services primarily for the financial services industry. The company offers a range of software products and services, including core processing, digital banking, payment processing, and risk management solutions. Jack Henry & Associates serves more than 9,000 customers nationwide, including banks, credit unions, and other financial institutions. The company was founded in 1976 and is headquartered in Monett, Missouri.
Learn more about Jack Henry & Associates
Size
6,714 employees
Market Cap
$13 billion
Industry
Net Income
$298.4 million
Founded
1976
5 Year Trend
+7%
Revenue
$1.7 billion
NASDAQ

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