As our Senior Full Stack Engineer, you will:
- Own end-to-end delivery and run outcomes for one or more client connectivity products/services, staying hands-on while guiding others
- Set and communicate the technology strategy, balancing business delivery with ongoing remediation of technical debt
- Lead and continuously improve development pods, measuring success through fewer production incidents and increased release cadence
- Build reliability in by design by addressing non-functional requirements (performance, resilience, observability, recoverability)
- Ensure safe, predictable change delivery through small, regular, non-breaking releases, plus release/change execution and operational acceptance
- Lead production support and operational rituals, including incident response, problem management, PIRs, retros and stand-ups; ensure root causes are fixed and improvements embedded
- Manage risk and control items proactively, staying on top of vulnerabilities and control and governance processes
- Mentor and uplift teams across Client Connectivity, sharing best practices and improving ways of working
- Communicate progress and impact, blogging/sharing updates and achievements, and identifying wider contribution opportunities for self and team
You'll likely have the following qualifications to succeed in this role:
- Strong full-stack DevOps experience across build, test, release and run, including Continuous Delivery practices
- Hands-on engineer who can code and deploy to production, working across at least two languages and willing to learn new stacks (e.g., Java, JavaScript, Clojure, Python). You might not be expert, but we still expect you to try and learn to get the job done
- Relational database experience (PostgreSQL preferred), working knowledge of Unix and a solid infrastructure understanding, comfortable operating in both Unix and Windows environments
- Experience designing/consuming HTTP APIs (e.g., REST); strong analytical, problem-solving and decision-making skills
- Proven technical leadership: raising engineering standards, coaching, and improving team ways of working
- Strong production support capability: observability, incident/problem management, and driving service reliability improvements
- Able to manage multiple development teams and work directly with Product Owners end-to-end with minimal reliance on intermediary roles
- Strong stakeholder management and decision-making, making sound trade-offs across time, risk and quality, including knowing when to escalate
- Knowledge of cyber security and regulatory requirements (e.g., data privacy, consent, data residency) and how to apply them in delivery
As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee's overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a "bonus"). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.