Key Responsibilities

• Set Fraud Strategy & Coverage: Define fraud prevention strategy across real-time payment channels, including risk appetite and control coverage.

• Own Real-Time Decisioning: Design and manage fraud rules, decision logic, and detection strategies within real-time decisioning platforms.

• Lead Platform & Capability Build: Drive enhancements and implementation of fraud rules engines and decisioning platforms in partnership with engineering.

• Optimize Performance Outcomes: Monitor and improve fraud detection, false positives, and client friction through ongoing control tuning and performance management.

• Leverage Data & Models: Use analytics and model insights to identify trends, refine strategies, and improve detection effectiveness.

• Partner Cross-Functionally: Collaborate with Product, Engineering, Risk, and Operations to embed fraud controls into customer journeys and new product launches.

• Ensure Strong Governance: Maintain disciplined control testing, monitoring, and adherence to risk and regulatory standards.

Qualifications

Required Experience

• 4+ years in fraud risk, payments risk, or financial crimes

• Expertise in: Account takeover, social engineering, and transaction fraud risks within retirement and workplace channels

• Proven experience managing real-time fraud decisioning environments and rules strategies

• Strong experience partnering across Product, Engineering, Risk, and Operations

• Bachelor’s degree in Statistics, Mathematics, Data Science, Finance, Computer Science, or a related field. Graduate degree preferred.

Technical & Analytical Skills

• Expertise in fraud rules engines / decisioning platforms

• Strong analytical capabilities (data analysis, segmentation, performance optimization)

• Working knowledge of fraud models / machine learning concepts and model governance

• Ability to translate data into actionable fraud strategies and business decisions

• Strong experience with analytical tools such as Python, R, SAS, SQL, and platforms such as Tableau or Power BI.

Leadership & Communication

• Excellent communication and executive storytelling skills.

• Highly collaborative with a track record of driving alignment across teams.