Senior Field PLM Manager - US
This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.
Job Description:The Sr. Field PLM Manager is a senior leadership role responsible for leading and scaling a high-performing team of Field PLMs across the United States. This individual will drive technical sales strategy, customer success, product feedback, and cross-functional alignment while serving as a highly credible technical leader who leads from the front.
The ideal candidate combines strong people leadership with deep hands-on expertise across enterprise networking, wireless, cloud, AI-driven solutions, security, and modern infrastructure architectures. This role requires executive presence, operational excellence, and the ability to engage directly with customers, partners, sales leadership, Product Management, and Engineering on strategic initiatives, complex customer opportunities, and product validation efforts.
This leader will play a critical role in driving revenue growth, winning new customers, expanding strategic accounts, and ensuring customer success. The Sr. Field PLM Manager will also represent the voice of the field by helping shape product direction and strengthening collaboration between customers, field teams, Product Management, and Engineering.
In addition to leading a world-class Field PLM organization, this role will drive technical excellence, accelerate field readiness, and support innovation initiatives across the business.
ResponsibilitiesLeadership & Organizational Development- Lead, mentor, and develop a geographically distributed team of Field PLMs across the United States.
- Foster a high-performance culture centered on technical excellence, accountability, collaboration, innovation, and customer success.
- Recruit, retain, and develop top technical talent while building strong succession and career development plans.
- Lead through influence and example with a "lead from the front" leadership style while maintaining strong technical credibility.
- Effectively manage team performance through coaching, mentoring, and timely performance management.
- Facilitate collaboration across remote teams and multiple organizational functions.
- Build trusted advisor relationships with customer executives, technical leadership teams, and key stakeholders.
Customer & Technical Leadership- Lead customer escalations and coordinate across Sales, Support, Product Management, and Engineering to drive successful outcomes.
- Support critical account situations with hands-on technical leadership and executive engagement.
- Guide teams through complex customer environments, competitive positioning, solution architecture discussions, and technical strategy development.
- Represent the "voice of the field" by providing actionable customer, competitive, and market feedback that influences product direction and company strategy.
- Partner with Product Management and Engineering to improve product quality, operational simplicity, deployment readiness, and customer experience.
- Drive organizational readiness around AI-driven operations, automation, cloud-native networking, and next-generation infrastructure solutions.
Sales Strategy & Business Execution- Partner closely with Sales Leadership to develop and execute sales strategies.
- Drive new customer logos, strategic account expansion, and life-long customer initiatives.
- Assess coverage models, and technical resource utilization to optimize business outcomes.
- Promote consultative and value-based selling methodologies throughout the team.
- Assist the team with compelling business cases and technical value propositions aligned to customer outcomes.
- Build strong partnerships with Product Management, Engineering, Support, Marketing, and Executive Leadership teams.
- Support innovation initiatives, technical enablement programs, and organizational transformation efforts.
QualificationsRequired Experience- 10+ years of experience in enterprise networking, infrastructure, cloud technology, or technical presales environments.
- 5+ years of experience leading high-performing technical teams.
- Proven success leading geographically distributed organizations across the United States.
- Demonstrated success supporting strategic enterprise accounts, complex technical sales cycles, and executive-level customer engagements.
- Proven ability win, drive retention, and strategic account growth.
- Strong background leading technical teams in fast-paced, high-growth environments.
Technical ExpertiseDeep expertise in several of the following areas:
- Enterprise networking (wired and wireless)
- Network Access Control (NAC)
- SASE and security architectures
- SD-WAN
- Routing and switching
- Cloud networking and cloud-native architectures
- AI-driven networking and operational efficiencies
- Automation and orchestration
- Network observability and troubleshooting
Leadership Skills- Strong executive presence and communication skills.
- Ability to inspire, motivate, and scale high-performing technical teams.
- Strong coaching, mentoring, and talent development capabilities.
- Exceptional cross-functional collaboration and organizational leadership skills.
- Strategic thinker with strong operational execution capabilities.
- Ability to balance strategic leadership with hands-on technical engagement.
Education- Bachelor's degree in Engineering, Computer Science, Information Technology, or related field experience preferred.
What We Can Offer You:Health & WellbeingWe strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional DevelopmentWe also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional InclusionWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:#unitedstates
Job:Sales
Job Level:Manager_2
"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- United States of America: Annual Salary USD 221,000 - 456,500 in California
This range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 75%/25%."
Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html
