Qualifications

• Strong experience troubleshooting HVAC equipment and controls systems.
• Knowledge of HVAC components including compressors, valves, fans, and heat exchangers.
• Ability to troubleshoot electrical, mechanical, and controls-related issues.
• Strong communication and problem-solving skills.
• Ability to work independently while collaborating with cross-functional teams.
• Willingness to travel to customer sites as needed.
• Experience with 3D CAD, ERP/MRP systems, or complex mechanical assemblies is a plus.
• Mechanical Engineering degree and 3-5 years of industry experience preferred.

Responsibilities

• Travel to customer jobsites to troubleshoot complex HVAC, controls, and equipment issues.
• Provide advanced technical support to Field Service Technicians by phone and onsite.
• Troubleshoot and make minor adjustments to controls programs, HMI systems, and graphical interfaces.
• Support new product development and prototype testing at Munters facilities.
• Work with Engineering and R&D to identify design improvements and resolve field issues.
• Participate in Kaizen and cross-functional improvement initiatives.
• Support cost reduction and continuous improvement through the ECO process.

Benefits

• Medical, dental, and vision insurance
• Generous PTO
• 401(k) with employer matching
• Flexible work environment
• Professional development and tuition reimbursement
• Conference and training opportunities
• Opportunity to work with advanced cooling technology supporting mission-critical data centers.