* Work closely with the team and customers to understand business processes in order to create new and innovative solutions related to document management, content management, social collaboration, and enterprise search.

* Provide technical assistance, training, and coaching to end users, power users, and the Service Desk for our platform, built upon SharePoint 2010.

* Assist with the strategic planning and long-term direction of our content management platform including understanding available market solutions and best practices in order to help build and maintain a strategic product roadmap.

* Assist with identifying and completing ECM Team roadmap items.

* Design and customize SharePoint sites that match functional business requirement and provide a consistent internal UI to allow for knowledge sharing across the enterprise.

* Help identify areas of opportunity for bigger picture automation processes for recurring user issues/challenges/needs.

* Drive the overall utilization and adoption of ECM products throughout the organization.

* Provide expert advice on the availability of SharePoint functionality to deliver requested business capabilities.

* Participate in the requirements gathering process, as well as the testing of processes for new, changed, and enhanced features and functions within the ECM product.

* Establish and maintain effective working relationships with management, coworkers, and the customer.

* 5+ ears of IT or consulting experience.

* 5+ years of experience with SharePoint 2010 configurations, customizations, and implementation.

* Strong understanding of ECM processes and how technology can enhance and improve these processes.

* Strong verbal, written, and presentation communication skills.

* Solid understanding of Agile Methodology principles including Scrum & Kanban.

* Logical problem solving & creative thinking skills as well as the ability to recognize and encourage creativity in others.

* Experience with following tools / technologies:

o SharePoint 2010/2013

o Nintex Workflows - Preferred

o Sitrion (NewsGator) Social Collaboration Suite, Yammer, or other enterprise social collaboration platform- preferred

o HTML/CSS- preferred