Vertiv Holdings Co.

Senior ERP Product Owner - Services

Vertiv Holdings Co.$110K — $130K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-10 years of experience with Oracle EBS product ownership or global process governance
  • Track record of managing Oracle EBS modules at an enterprise level
  • Experience prioritizing complex Oracle EBS backlogs
  • Familiarity with matrixed environments across multiple regions
  • University degree in IT, Computer Science, Business Administration, or related field; advanced degree may be required
  • Deep understanding of Oracle EBS architectures and module interactions
  • Knowledge of end-to-end services lifecycle processes in ERP contexts

Responsibilities

  • Govern the strategic evolution of Oracle EBS functional domains on a global scale
  • Define and drive global convergence initiatives to align processes across regions
  • Translate business strategy into Oracle EBS functional direction
  • Shape the long-term roadmap for Oracle EBS capabilities
  • Own the end-to-end prioritization process for Oracle EBS features
  • Ensure correct alignment of business demand with strategic priorities
  • Validate cross-functional platform initiatives and track module enhancement deliveries

Benefits

  • Standard office environment with regular hours
  • Potential for remote work flexibility
  • Opportunity for professional development and continuous improvement
  • Access to a collaborative team culture
  • Participation in a company focused on innovation and operational excellence
Full Job Description
Job Description

Position Summary

Leads the strategic functional direction of Oracle E-Business Suite (EBS) modules at global scale - ensuring cross-module coherence, driving process convergence across regions, and shaping the long-term evolution of the platform. Serves as the single point of design authority for Oracle EBS functional domains, translating enterprise business strategy into a unified, scalable ERP roadmap aligned to global services operations.

Responsibilities

Strategic Governance & Platform Direction
  • Governs the strategic evolution of Oracle EBS functional domains, ensuring coherence and harmonization across all global modules and business units
  • Defines and drives global convergence initiatives - aligning processes, data models, and solution patterns across regions to eliminate fragmentation
  • Leads the translation of business strategy into Oracle EBS functional direction, serving as the bridge between enterprise objectives and platform capabilities
  • Shapes the long-term platform roadmap, anticipating business needs and positioning Oracle EBS capabilities ahead of demand

Prioritization & Demand Management
  • Owns the end-to-end prioritization process for Oracle EBS capabilities, balancing global needs, functional dependencies, and long-term transformation goals
  • Validates and refines business demand, ensuring correct alignment of backlog items with strategic priorities and architectural standards
  • Arbitrates competing priorities across regions and business units, applying a consistent framework for investment decisions

Design Authority & Solution Oversight
  • Coordinates feasibility assessments, high-level solutioning, and design authority activities across functional teams
  • Validates functional solutions and configuration enhancements against platform integrity, cross-module dependencies, and scalability requirements
  • Evaluates long-term implications of design choices, ensuring decisions do not create technical debt or compromise future flexibility

Roadmap Execution & Delivery Governance
  • Validates cross-functional platform initiatives and Oracle EBS module enhancement roadmaps, including scope definition and delivery planning
  • Tracks completion of Oracle EBS module enhancements - including configuration updates, functional changes, and release outcomes
  • Ensures delivery milestones align with committed timelines and that release outcomes meet functional acceptance criteria

Qualifications

Experience
  • 8-10 years of experience in Oracle EBS product ownership, functional leadership, or global process governance
  • Proven track record managing Oracle EBS modules at enterprise scale, including cross-module alignment and multi-region convergence
  • Demonstrated experience prioritizing complex Oracle EBS backlogs and balancing global, functional, and technical constraints
  • Experience operating within matrixed, multi-stakeholder environments across geographies and business units

Education
  • University degree in Information Technology, Computer Science, Business Administration, or equivalent experience; Advanced Degree may be required

Technical Skills
  • Deep understanding of Oracle EBS architectures, module interactions, and integration patterns
  • Ability to evaluate functional impacts, cross-module dependencies, and long-term implications of design choices
  • Familiarity with Oracle EBS configuration management, release processes, and upgrade planning
  • Working knowledge of data models, process harmonization frameworks, and Enterprise Resource Planning (ERP) convergence methodologies

Services Operations
  • Strong understanding of end-to-end services lifecycle processes including service contract management, field service dispatch, installed base management, depot repair, and warranty/entitlement administration
  • Ability to translate services business requirements into Oracle EBS functional specifications and configuration decisions
  • Familiarity with service revenue recognition models, preventive maintenance scheduling, and Service Level Agreement (SLA) compliance frameworks
  • Understanding of field workforce management, spare parts logistics, and customer entitlement workflows within ERP environments

Communication & Influence
  • Ability to articulate complex technical trade-offs to senior business stakeholders in clear, decision-ready terms
  • Proven ability to build consensus across competing regional and functional priorities
  • Skilled at orchestrating alignment across distributed teams without direct authority

Professional Competencies
  • Strategic thinking - ability to connect platform decisions to long-term business outcomes
  • Decisive leadership - comfortable making high-stakes prioritization calls with incomplete information
  • Systems-level perspective - sees interdependencies across modules, regions, and timelines
  • Influence without authority - drives convergence and alignment across matrixed organizations

Physical & Environmental Demands
  • Standard office environment; no unusual physical demands

Time Travel Required
  • Up to 15%

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES
  • High-Performance Culture
  • Customer Focus
  • Operational Excellence
  • Innovation
  • Financial Strength


VERTIV BEHAVIORS
  • Own it
  • Act with urgency
  • Foster a customer-first mindset
  • Think big and execute
  • Lead by example
  • Drive continuous improvement
  • Learn and seek out development
  • Promote transparent & open communication


About Vertiv Holdings Co.

Vertiv Holdings Co. is a global provider of critical digital infrastructure and continuity solutions. The company offers a broad range of products and services, including power management, thermal management, and IT infrastructure management. Vertiv serves customers in a variety of industries, including telecommunications, healthcare, and financial services. The company was founded in 2016 and is headquartered in Columbus, Ohio.
Learn more about Vertiv Holdings Co.
Size
20,000 employees
Market Cap
$7.4 billion
Industry
Net Income
-$183.6 million
Revenue
$4.3 billion

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