Job Description Reporting to the ERP Manager, you'll be central to the ongoing evolution of our D365 F&O platform - supporting analysis, testing and implementation of new features across every major business process: procure-to-pay, quote-to-cash, manufacture-to-stock and beyond. What you'll be doing: • Partner with subject matter experts and department leads to capture business needs, map end-to-end processes, and translate them into clear, actionable D365 requirements. • Act as the trusted bridge between business stakeholders and IT - making sure both sides understand each other and move in the same direction. • Facilitate requirements workshops and document current- and future-state processes; create clear SOPs that people actually use. • Lead governance and change management through prioritization, impact assessment, QA, UAT and end-user training - so changes land smoothly. • Evaluate competing solutions, flag risks and help the team make smart, informed decisions on system enhancements. • Champion continuous improvement - spotting inefficiencies and proposing better ways to work. • Collaborate with external partners (VARs) and support integration projects that extend the value of D365. • Build and support automated testing practices to keep the system stable and regressions caught before they reach users. Qualifications Must-have: • 5+ years of business analysis experience, ideally in a manufacturing or distribution environment. • Hands-on experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) - this is essential. • Proven ability to gather, interpret and document complex business requirements and convert them into use cases. • Fluency in both Agile/Lean and Waterfall methodologies - you know when to use which. • Strong communication skills - you can present to executives, write clear documentation, and facilitate workshops with ease. • A knack for problem-solving and influencing outcomes without direct authority. • Bachelor's degree in Computer Science, Business, or a related field. Nice to have: • Experience managing projects and deliverables end-to-end. • Experience working with developers and customizations within the ERP system. • Background in manufacturing operations - you understand the shop floor as well as the back office. • Familiarity with VAR partner relationships and ERP integration projects. Additional Information Why Techo-Bloc? • Your work matters: You'll directly shape how a growing company operates - your recommendations get implemented. • Leading-edge tech: Work with the latest D365 F&O platform in a company that genuinely invests in its tools. • Grow with us: As the company scales, so do the roles. Your career path evolves with the business. • Collaborative culture: A creative, innovative team that values your opinion and builds on your ideas. • Competitive rewards: Attractive compensation package with a performance incentive plan. #IndeedCanadaOther2026 Videos To Watch https://www.youtube.com/watch?v=lqJu9D2peio https://www.youtube.com/watch?v=UISbSk5A-d8