Job DescriptionWhat you will be doing:The Senior Epic MyChart Analyst provides an advanced level of operational and application build expertise in completing routine and occasionally more sophisticated assignments to meet customer goals and desired outcomes.
- Task and assignment focus is typically on medium to large projects, performing workflow analysis, build, and documentation in collaboration with internal and external team members.
- Uses creative skills to help increase patient happiness through designing and optimizing our MyChart platform.
- Drives patient engagement through our patient portal.
- Runs queries to report on various metrics.
- Participates in an on-call rotation to provide off-hours end user support.
- Develops and monitors testing scenarios and methodologies to demonstrate system efficiency. Prepares and maintains documentation on testing plans.
QualificationsExperience Requirements:Four (4) plus years of experience with Epic MyChart build/implementation, optimization, and support.
MyChart experience with Direct/Open scheduling, e-Check in, Patient Questionnaires, TeleHealth (e-visits, video visits, etc.), MyChart mobile app, Result Release, or similar projects.
Epic reporting and data analytics knowledge a plus.
Experience with Epic Ambulatory and/or other Epic modules, preferred.
Educational/Certification Requirements:High School Diploma/GED required.
Bachelor's degree in Computer Science, Information Technology, Healthcare, or related field. (preferred)
Epic MyChart certification required.
Epic certification in Cadence, Ambulatory and/or other Epic modules, preferred.
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