Job DescriptionWhat will you be doing in this role:The Senior Epic Beaker Analyst provides operational and laboratory information system (LIS)/application support, build, and maintenance, particularly for Epic Beaker, Epic orders, and Data Innovations Instrument Manager middleware. Also supports integration to Epic Beaker with ancillary applications such as point of care (POC) and blood gas systems. Completes' assignments to meet customer goals and desired outcomes. Provides analysis for requests and completes assignments/projects independently under the direction of senior analysts and the Team Lead.
- Participates in the support, maintenance, build, testing, and upgrades of Epic Beaker, Data Innovations middleware, and interfaces.
- Possesses operational knowledge of the clinical laboratories.
- Participates in optimization of laboratory operational workflow processes with end-users/business owners.
- Performs analysis, build, testing, validation, documentation, and implementation of assignments/projects.
- Translate requirements/concepts into system specifications and configuration requirements.
- Interacts with operational end-users, EIS, system, and support vendors as needed.
- Ensures the research and documentation of project requirements, test plans, testing, and validation is completed.
- Provides training to team members as needed based on testing/troubleshooting documentation as well as updates knowledge base articles and policies/procedures.
- Provides on-call support during off hours.
*Approved Remote States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas*Responsibilities- Performs advanced-level design, build, and implementation assignments/ projects. Based on deep knowledge of application and operational requirements can translate complex requirements/concepts into functionality.
- Initiates, facilitates, or leads meetings with end-user/business owners and other EIS teams.
- May be lead on team projects: translating customer needs, meeting deliverables, status reporting, and managing customer relationships and expectations.
- Fills in on various work/projects in the absence of the Team Lead.
- Identifies and works through teamwork issues and will escalate work issues to Team Lead as needed.
- Participates in the re-engineering of operational workflow processes with end-users/business owners.
- Facilitates end-user/business owner needs into system specifications and configuration requirements.
- Provides high-level expertise in design integration and touch points with other Epic modules and/or other applications.
- Leads work groups within the department or within the project scope.
- Attends and represents unit on various Epic-related committees (CAB, CHOCC, LOCC).
- Assists team lead in developing project plans and details.
- Manage and coordinate the more advanced configuration and build assignments/projects in collaboration with others.
- As needed, participates in new employee interviews and the onboarding process.
- May coach team members in application design build testing and other tasks; ensure adequate documentation is provided for support and end-user training; may provide day-to-day guidance to other assigned team members.
QualificationsExperience Requirements:Four (4) plus years of experience working with testing/building/implementing Epic Beaker workflows.
Data Innovations Instrument Manager build/support, implementation of lab applications, and lab-specific upgrade activities strongly preferred.
Clinical laboratory operations workflow, Clinical Pathology, Anatomic Pathology, Point of Care, and Blood Gas knowledge/experience strongly preferred.
Ability to balance multiple projects.
Solves problems effectively and provides recommendations.
Educational/Certification Requirements:High School Diploma/GED required.
Bachelor's Degree in Computer Science, Information Technology, Healthcare, or related field. (preferred)
Epic Beaker Certification required. (AP and/or CP preferred)
