Senior Account ManagerAs a Senior Enterprise Account Manager at Adyen, you will manage our largest enterprise merchants by building strong relationships with key contacts. You are a born networker who thrives in a fast-paced, diverse and entrepreneurial environment. You'll be managing relationships with international contacts across multiple industries and channels. You will understand the unique needs of a merchant and provide them with payments expertise and guidance to help them grow. Power the growth of your merchants in multiple channels, through proactive advisory in Adyen's products and services as well as the international payments landscape.
Sounds exciting? Keep reading!
What You'll Do:- Relationship management: Build deep trusting relationships with decision makers and executives on our most strategic accounts. Establish a global network within Adyen and work collaboratively across cultures and time zones.
- Commercial acumen: Drive commercial negotiations with customers to win new business and close complex deals, while meeting strategic and financial targets for assigned accounts.
- Strategic consultation: Act as the human dimension of Adyen's product by delivering payments expertise and guidance to customers. Use data to tell compelling stories and position yourself as a trusted partner and informed advisor.
- Leadership: Be a senior presence and source of knowledge on the team, and help others level up through training and mentorship.
- Project management: Be proactive and prioritize across multiple projects and teams to ensure thorough execution on cross-regional projects involving internal and external stakeholders.
- Feedback: Advocate and champion for your customers internally and serve as a feedback loop to influence Adyen's product roadmap.
Who You Are: - Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management
- Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
- Highly skilled in leveraging your business acumen and analytical abilities to align strategic goals and help customers reach them
- Proficient synthesizing complex data sets and leading with a consultative approach
- Proactive and skilled at managing multiple cross-functional projects, while motivating and collaborating with others to achieve results
Additional Requirements:- You have a minimum of 10 years of experience in a client-facing, commercial role-such as account management, consulting, or working in the payments industry from a merchant perspective-with a strong background in complex enterprise software, technical infrastructure, or financial services
- You have full professional written and verbal proficiency in English
- Some domestic and international travel required
Annual OTE ranges from $215,000 to $290,000, inclusive of base salary and commercial bonus. This role has an additional equity component. This range is based on the candidate's experience, qualifications, and geographic location; to learn more about our compensation philosophy, please click here.
What's next?Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.
This role is based out of our New York office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
