ServiceNow

Senior Enterprise Account Executive

ServiceNow • $110K — $130K *
Montreal, QC H1A 0A1In-Person
Enterprise Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bilingual in French and English, residing in the Montreal Area
  • Over 10 years of experience in enterprise software sales
  • Proven track record in establishing trusted relationships with clients and cross-functional teams
  • Experience in generating new business and maintaining C-Level relationships
  • Demonstrated ability to achieve sales targets
  • Familiarity with the integration of AI in business processes and decision-making
  • Experience fostering a customer success culture in a collaborative environment
  • Willingness to travel up to 50%

Responsibilities

  • Develop relationships with multiple C-suite executives across all product sales
  • Oversee client relationship mapping and orchestrate a coherent account strategy
  • Act as a trusted advisor by understanding client business needs and providing relevant solutions
  • Identify and coordinate with the right specialist resources to support sales transactions

Benefits

  • Flexible work options including remote and in-office opportunities
  • Comprehensive support for professional development and training
  • Collaboration opportunities with a broad virtual team across various specialties
  • Inclusive culture promoting teamwork and client success
Full Job Description
Job Description

Description du poste

Vous générerez de nouveaux revenus de vente selon un modèle de licence SaaS. Vous y parviendrez grâce à la planification de comptes, la planification territoriale, la recherche de clients potentiels, l'utilisation de stratégies de développement des affaires et la réalisation d'activités de vente sur le terrain auprès d'un ensemble défini de prospects, d'un territoire ou d'un secteur vertical.

Ce que vous ferez dans ce rôle :
  • Développer des relations avec de multiples décideurs de niveau C (p. ex. CFO, CIO, COO, CDO) pour l'ensemble des ventes de produits
  • Superviser la cartographie des relations clients au sein de l'équipe de compte, en orchestrant une stratégie de compte tout en dirigeant une équipe virtuelle élargie (consultants en solutions, spécialistes en solutions, ressources dédiées à la réussite client, partenaires et marketing, etc.)
  • Être un conseiller de confiance pour vos clients en comprenant leurs enjeux d'affaires et en les conseillant sur la façon dont ServiceNow peut soutenir leur feuille de route TI
  • Identifier les bonnes ressources spécialisées/de soutien à intégrer à une transaction, au bon moment

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:
  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
  • Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time


Qualifications

Qualifications

Pour réussir dans ce rôle, vous devez avoir :
  • Résider dans la région de Montréal et être bilingue (français et anglais)
  • Plus de 10 ans d'expérience en vente dans le domaine des logiciels d'entreprise
  • De l'expérience dans l'établissement de relations de confiance avec des clients actuels et potentiels ainsi qu'avec d'autres équipes
  • De l'expérience dans la génération de nouvelles affaires, la négociation d'ententes et le maintien de relations saines avec les cadres de niveau C
  • De l'expérience dans l'atteinte d'objectifs de vente
  • De l'expérience dans l'utilisation ou la réflexion critique quant à l'intégration de l'IA dans les processus de travail, la prise de décision ou la résolution de problèmes. Cela peut inclure l'utilisation d'outils alimentés par l'IA, l'automatisation de flux de travail, l'analyse d'informations générées par l'IA, ou l'exploration de l'impact potentiel de l'IA sur la fonction ou le secteur
  • La capacité de comprendre la " vue d'ensemble " et nos plans en matière de TI
  • De l'expérience dans la promotion d'une culture axée sur la réussite client dans un environnement de type " gagner en équipe "
  • Une disposition à voyager jusqu'à 50 % du temps

To be successful in this role you have:
  • Must reside in the Montreal Area and be bilingual (French and English)
  • 10+ years of sales experience within Enterprise Software
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
  • Experience achieving sales targets
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • The ability to understand the "bigger picture" and our plans around IT
  • Experience promoting a customer success focus in a "win as a team" environment
  • Willingness to travel up to 50%


Additional Information

Work Personas

Nous abordons notre monde du travail distribué avec flexibilité et confiance. Les profils de travail (flexible, à distance ou requis au bureau) sont des catégories attribuées aux employés de ServiceNow en fonction de la nature de leur travail et de leur lieu de travail assigné. Pour en savoir plus, cliquez ici. Pour déterminer l'éligibilité à un profil de travail, ServiceNow peut confirmer la distance entre votre résidence principale et le bureau ServiceNow le plus proche à l'aide d'un service tiers.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Information Technology
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ
NOW
* Ladders Estimates

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