Salesforce

Senior Engineering Manager - Salesforce Management Plane

Salesforce$172K — $260K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of engineering management experience in a fast-paced environment
  • Proven track record leading platform or developer-tools teams
  • Strong technical grounding in production operations and REST APIs
  • Experience with security and access control principles (RBAC, least-privilege)
  • Effective communicator across technical and executive audiences

Responsibilities

  • Champion AI-driven development practices to enhance engineering velocity
  • Partner with Product to define and drive the SFMP roadmap
  • Lead and mentor a distributed engineering team, fostering a culture of security-first ownership
  • Track metrics for observability, incident response, and system reliability
  • Facilitate compliance with safe-change principles for production operations

Benefits

  • Resources for work-life balance
  • Support for personal and professional growth
  • Access to AI tools to enhance productivity
  • Community-focused initiatives aimed at impact
  • Encouragement of diverse perspectives in problem-solving
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Software Engineering

Job Details

Job Location: Bellevue, WA / Seattle, WA / San Francisco, CA

The Experience

We're seeking a dynamic engineering leader to own Salesforce Management Plane (SFMP), a framework built on safe-change principles that lets internal service owners onboard and execute pre-defined Day 2 production operations through REST APIs (Representational State Transfer application programming interfaces), with the guardrails, approvals, and auditability that safe production change requires, eliminating the need for standing production access. SFMP is central to Salesforce's move toward least-privilege, zero-touch production and a significant reduction in emergency production access across the fleet.

You'll combine deep expertise in production operations, security, and compliance with people-first leadership to deliver mission-critical tooling that service owners across Salesforce depend on to operate safely and compliantly at scale.

What You'll Actually Be Doing

  • Champion AI-driven development practices and agentic workflows, helping every engineer multiply velocity through hybrid human-AI development
  • Partner with Product to drive the SFMP roadmap, including auto-discovery of service instances, operation-level access control, a central invocation engine, safe-change compliance, and multi-target execution
  • Lead, mentor, and grow a distributed team of eight engineers, cultivating a culture of security-first ownership and operational excellence
  • Champion observability, incident response, and compliance rigor, tracking key metrics for adoption, reduction in production-access requests, and system reliability


You're Our Person If...

  • You have 5+ years of engineering management experience in a fast-paced, high-growth environment
  • You have a proven track record leading platform, infrastructure, or developer-tools teams with end-to-end ownership
  • You have strong technical grounding in production operations, REST API platforms, and security and access control, including role-based access control (RBAC) and least-privilege principles
  • You're an effective communicator across technical, product, and executive audiences


Even Better If...

  • You have hands-on experience with AI-native development tools, including large language models (LLMs) and agent orchestration
  • You lead with both technical authority and human-centric coaching
  • You have an advanced degree in Computer Science or Engineering
  • You have deep expertise in cloud infrastructure, compliance frameworks, or secure production tooling
  • You have experience with least-privilege or zero-touch production initiatives at enterprise scale
  • You're familiar with Salesforce's internal infrastructure and change-management practices


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

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Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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