About the jobAt HTS, we're rebuilding how travelers shop and book trips - and reshaping how hotel distributors, chains, and OTAs monetize flexibility. Hotels CFAR (Cancel For Any Reason) is one of HTS's fastest-growing fintech products: a cancellation service embedded directly into partner booking flows, letting travelers cancel for any reason and receive a refund, no questions asked. It's a B2B2C product - sold through partners, exercised by travelers, and powered by HTS.
We're looking for an engineering leader who can do two things at once: run a high-performing product team building durable, scalable systems, and be a credible, partner-facing technical leader who can sit across the table from a partner's CTO, scope an integration, and ship it.
What would your day-to-day look likeThis is an AI-era engineering leadership role, and the shape of the job reflects that:
- Small team, high leverage. You'll lead a tight team of ~3 engineers max. We're not scaling headcount linearly with scope - we're scaling output through AI tooling, sharper prioritization, and senior engineers operating with more autonomy.
- You ship, too. When you're not in partner-facing calls or unblocking the team, you're producing actual artifacts with AI - prototypes, integration scaffolding, technical specs, partner-facing API examples, internal tooling. The bar is "manager who codes with AI," not "manager who reviews PRs from a distance."
- Blended roles are the new normal. Engineers on this team have a real voice in product direction, and non-technical partners (PMs, Solutions, even Sales) contribute code in narrow ways with AI assistance. You'll lean into this - coach engineers on product thinking, set guardrails for non-engineer contributions, and treat the org chart as a guideline, not a wall.
Beyond that, day-to-day looks like:- Lead the architecture, development, and rollout of the Hotels CFAR platform - including offer/pricing/order/exercise APIs, the merchandising and UI SDK layer, synthetic rate bundling, and the exercise/payout infrastructure
- Own partner integrations end-to-end: scope technical solutions, lead solutioning calls, design integration patterns, and partner with sales and Solutions to move partners from Discovery 12 Solutioning 12 Development 12 Live
- Drive the foundation work that lets us scale: partner management portal, configuration tooling, self-serve onboarding - the infrastructure that decouples partner growth from engineering headcount
- Be the senior technical voice in partner conversations - translate between partner engineering teams, our APIs, and our product strategy; own SLAs, performance, and partner-specific requirements
- Partner with Product, Risk/Pricing, Ops, and GTM to align engineering output to business outcomes: attach rate, contribution profit, partner launch velocity, and loss ratio
- Foster technical excellence - architecture reviews, mentorship, raising the bar on the senior ICs and tech leads on the team
An ideal candidate has:- Experience leading engineering teams building B2B/B2B2C platforms with real, named external partners on the other side - not just internal stakeholders
- A strong technical background across backend systems (APIs, orchestration, distributed systems), frontend SDKs / embedded UI, and cloud infrastructure
- Direct experience as a partner/customer-facing technical leader - running solutioning calls, scoping integrations, owning SLAs, and unblocking deployments
- Comfort with fintech, insurance-adjacent, or transactional products - money movement, refunds, pricing engines, contracts, audit trails
- Familiarity with the travel distribution landscapes a bonus - booking engines, agent portals, bedbanks, OTAs, PSS/inventory platforms (Sabre, Amadeus), or hotel CRS/chain systems - is a strong plus
- Experience with Scala or Java, REST APIs, OAuth2.0, and cloud infrastructure (GCP, AWS); frontend exposure (React, JS/TS) for SDK and merchandising work
- A collaborative, product-minded approach - able to partner closely with Sales, Product, Risk, and Ops without losing engineering rigor
- A bias for action and a passion for mentoring and growing senior engineering talent
Perks and benefits of working with us:
- Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages.
- Hopper covers 100% of the premiums for group insurance plan.
- Hopper offers life, short term and long term disability coverage.
- HSA that covers eligible medical and dental expenses.
- All employees and dependents have access to Dialogue's telemedicine services, anytime, anywhere.
- All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay.
- Please ask us about our very generous parental leave, much above industry standards!.
- Unlimited PTO.
- Carrot Cash travel stipend.
- Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
- Entrepreneurial culture where pushing limits and taking risks is everyday business.
- Open communication with management and company leadership.
- Small, dynamic teams = massive impact.
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