New York Times

Senior Engineering Manager, Direct-To-Consumer Messaging

New York Times$185K — $210K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years as an Engineering Manager leading high-functioning teams
  • Experience managing full-stack systems and production operations
  • Proven track record in driving technical and organizational transformations
  • Strong coaching and mentoring skills for engineers at various levels

Responsibilities

  • Lead a full-stack engineering team focused on backend and frontend development
  • Design and implement strategies for expanding messaging into new channels like WhatsApp and SMS
  • Oversee development of reliable and high-availability delivery systems
  • Ensure sub-second delivery of notifications in high-stakes environments
  • Collaborate with Product, Design, and Data teams to prioritize operational and modernization needs
  • Contribute to cross-team technical and cultural initiatives within Messaging Platforms
  • Represent the team in high-level discussions, balancing feature velocity with platform stability
  • Support the mission of journalistic independence and truth-seeking

Benefits

  • Medical, dental, and vision coverage
  • Flexible Spending Accounts (FSA)
  • Company-matching 401(k) plan
  • Employee stock purchase plan
  • Paid vacation and sick days
  • Paid parental leave
  • Tuition reimbursement and professional development programs
Full Job Description


About the Role:

The New York Times is looking for a Senior Engineering Manager to lead our Integrated Messaging team within the Messaging Platforms group. This is a full-stack engineering team responsible for the end-to-end experience of our direct-to-consumer messaging. We build both the high-throughput delivery engines that power native push notifications for millions of readers and the internal applications that allow our newsroom and marketing partners to orchestrate these communications.

We are at an inflection point. As we evolve our messaging strategy, this team will lead the expansion into new channels like WhatsApp and SMS. As a Senior EM, you won't just manage a stable platform; you will design the team and the technology required to reach our audience wherever they are. You will oversee a diverse technical stack ranging from low-latency backend integrations to the user-facing tools that make our messaging platform powerful and intuitive.

You will join an organization that values empathy, collaboration, transparency, and diversity.

This is a hybrid role based in our New York City Headquarters, reporting to the Director of Engineering for Messaging Platforms. You can typically expect to come into the office 2+ days/week.

Responsibilities:
  • Lead a Full-Stack Team: Manage a high-performing team of engineers working across the stack, from backend distributed systems to frontend management applications
  • Design Multi-Channel Growth: Guide the technical vision and roadmap for expanding our capabilities beyond native push into WhatsApp, SMS, or other emerging messaging channels
  • Balance Systems & Applications: Oversee the development of high-availability delivery services alongside the internal tools and UIs that our editorial and product teams use to reach readers
  • High-Stakes Delivery: Ensure the reliability and sub-second delivery of push notifications
  • Strategic Partnership: Partner with Product, Design, and Data counterparts to prioritize investments that balance immediate operational needs with long-term platform modernization
  • Group Leadership: Contribute to the broader Messaging Platforms group by leading cross-team technical or cultural programs alongside the Group EM cadre
  • Champion Excellence: Represent the team in high-level technical discussions, identifying risks and making calculated tradeoffs between feature velocity and platform stability
  • Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world

Basic Qualifications:
  • 3+ years of experience as an Engineering Manager, with a proven track record of managing high-functioning teams
  • Full-Stack Leadership for High-Availability Systems: Experience managing cross-disciplinary engineers (Frontend, Backend, DevOps) and overseeing mission-critical production operations
  • Demonstrated experience in driving transformation, leading teams through changes in technical strategy, organizational structure, or product direction
  • Strong People Development Skills: A history of coaching, mentoring, and growing the careers of engineers at various levels

Preferred Qualifications:

  • Experience transitioning a team to an Agentic AI workflow, leveraging AI agents or LLM-based automation to enhance engineering productivity or system capabilities
  • Messaging Domain Expertise: Experience with push notification services (APNs, FCM), SMS gateways, or messaging APIs (e.g., WhatsApp Business API, Twilio)
  • Modern Web Stack: Experience with React, Node.js, or similar frameworks used to build consumer-grade tooling and management consoles
  • Cloud Proficiency: Fluency in cloud deployments (AWS preferred), including serverless (Lambda), event-driven architectures, and observability


#LI-Hybrid

REQ-019924

Compensation and Benefits For This Role:

In addition to base salary, this role is also eligible for variable pay, such as an annual bonus and restricted stock. Benefits include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, employee stock purchase plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.

The annual base pay range for this role is between:

$185,000-$210,000 USD

Candidate Use of GenAI Tools:

We're excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process.

If you're an Engineering candidate, we'll let you know what specific GenAI tools you are permitted to use for your technical assessment.

About New York Times

The New York Times Company is an American mass media company that publishes the The New York Times newspaper. The company also owns other media outlets such as The New York Times International Edition, The New York Times Book Review, and The New York Times Magazine. The New York Times Company is also involved in digital media, owning websites such as NYTimes.com, Cooking, and Wirecutter. The company was founded in 1851 and is headquartered in New York City.
Learn more about New York Times
Size
5,000 employees
Market Cap
$5.3 billion
Industry
Net Income
$100.1 million
Founded
1851
5 Year Trend
+5.9%
Revenue
$1.7 billion
NASDAQ

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