General Motors

Senior Engineering Manager, Commercial Software

General Motors • $150K — $180K *
Warren, MI 48089In-Person
Information Technology
11 - 15 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, engineering, information systems, or related field, or equivalent experience.
  • 12+ years of experience in software engineering or related fields, particularly in large-scale software solutions.
  • 5+ years of experience leading teams of software engineers and managers.
  • Experience leading engineering organizations of 30+ engineers, focusing on hiring and performance management.
  • Strong technical knowledge of cloud platforms, APIs, and software architecture, alongside experience with security and reliability.
  • Understanding of AI utilization in product development and business processes.
  • Experience with operational readiness of business-critical services.

Responsibilities

  • Define and communicate the engineering strategy and roadmap for Commercial OnStar products and APIs.
  • Lead multiple engineering teams, establishing ownership and measures of success.
  • Drive improvements in customer metrics and service reliability.
  • Utilize data to prioritize projects and make informed trade-offs.
  • Ensure effective team execution and focus on learning and iteration.
  • Guide technical decisions regarding architecture and modernization efforts.
  • Build partnerships with cross-functional teams to align on organizational goals.
  • Represent the engineering team in executive and major customer discussions.

Benefits

  • Relocation benefits available for qualifying candidates.
  • Hybrid work environment requiring in-office presence at least three times a week.
Full Job Description
Job Description

The Role

Commercial Software Engineering builds digital products and platforms that help fleet customers manage their operations and benefit from connected vehicle data. This Senior Software Engineering Manager is responsible for setting the technical and organizational direction and leading multiple engineering teams across the Commercial OnStar product and Commercial API areas. These areas span customer-facing experiences, vehicle telemetry, data streaming, transactional APIs, developer capabilities, and supporting platforms. This leader will shape strategy, strengthen execution, and build the organization required to deliver reliable, scalable, and customer-focused software. The role will partner with Product, Program, Vehicle Data, Infrastructure, Security, Privacy, Sales, Customer Support, and other enterprise teams to drive measurable business and customer outcomes.

What You'll Do

  • Define and communicate the engineering strategy, roadmap, and operating plan for Commercial OnStar products and Commercial APIs.


  • Lead multiple engineering teams through managers and senior technical leaders, establishing clear ownership, decision rights, priorities, and measures of success.


  • Drive improvements in customer adoption, retention, revenue, onboarding, API usage, data quality, and service reliability.


  • Use data and feedback to make tradeoffs, prioritize projects, and course-correct.


  • Ensure strong team execution focused on urgency, iteration, consistency, and learning.


  • Guide architecture, modernization, technical debt reduction, production readiness, observability, incident response, and service-level performance.


  • Build effective partnerships across vehicle data, vehicle communications, middleware, infrastructure, consent, onboarding, billing, security, and privacy teams.


  • Represent Commercial Software Engineering in executive discussions, major customer and partner engagements, and enterprise-level decisions.


  • Attract, develop, and retain engineering leaders and technical talent while building a strong succession pipeline.


  • Demonstrate managerial courage to challenge the status quo, simplify complex systems, and define creative solutions in a rapidly evolving software ecosystem.


Your Skills & Abilities (Required Qualifications)

  • Bachelor's degree in computer science, engineering, information systems, or related technical field, or equivalent experience.


  • 12+ years of experience in software engineering, technology, or related fields, including significant experience delivering large-scale software solutions.


  • 5+ years of experience leading software engineering teams, including managers, senior technical leaders, and/or teams of teams.


  • Demonstrated experience leading engineering organizations of roughly 30+ engineers (ICs and managers), including hiring, performance management, coaching, and organizational design.


  • Demonstrated experience setting strategy and delivering complex, cross-functional software platforms or customer-facing products on-time.


  • Strong technical knowledge of cloud platforms, distributed systems, APIs, data platforms, mobile/web applications, software architecture, security, and service reliability.


  • Utilization of AI within developer lifecycle, business processes, and product development.


  • Experience operating business-critical services, including production readiness, observability, incident management, service-level objectives, and continuous improvement.


  • Demonstrated success hiring, developing, and retaining engineering managers and senior technical talent.


  • Strong executive communication, influence, negotiation, prioritization, and decision-making skills.


What Will Give You A Competitive Edge (Preferred Qualifications)

  • Master's degree in computer science, engineering, information systems, or related technical field, or equivalent experience.


  • 15+ years of experience in software engineering, technology, or related fields, including significant experience delivering large-scale software solutions.


  • Experience with connected vehicle, automotive, fleet, mobility, logistics, SaaS, or other data-intensive products.


  • Experience scaling web, mobile, and API-based products or platforms with external customers including Fortune 500 commercial partners with fleets of hundreds of thousands or millions of vehicles.


  • Demonstrated history of product development that leads to strong user and revenue growth shown via measurable KPIs.


  • Demonstrated ability to deliver products iteratively, on-time, and with sustained urgency in complex operational environments with many stakeholders across several organizations.


  • Experience with vehicle telemetry, real-time data streaming, transactional APIs, developer platforms, or external partner integrations.


  • Experience modernizing legacy platforms into scalable, observable, cloud-based architectures.


GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.Relocation benefits are available for candidates who qualify under company policy.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive success at General Motors.

Job Alert Emails

Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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