Job DescriptionSenior Systems Engineer - Microsoft Endpoint ManagementLocation: Brentwood, TN | HybridLifepoint Health has an opportunity for a Senior Systems Engineer to join our team in Brentwood, TN!
Summary:This position is responsible for contributing to and performing tasks within assigned ITS departmental areas in support of Lifepoint's Operating Systems, Infrastructure, and middleware, and which meet ITS/ Business expectations, and Customer Service Level Agreements. Serves on projects that require the department's involvement. Provides departmental education and guidance to less experienced team members.
Essential Functions- Manage and support Microsoft Configuration Manager (ConfigMgr) and Microsoft Intune environments to ensure secure, reliable, and efficient endpoint management.
- Design, implement, and maintain operating system deployment (OSD) solutions for
Windows 11 devices.
- Develop, test, and troubleshoot task sequences, application deployments, software distribution, and operating system upgrades.
- Manage endpoint lifecycle activities, including imaging, driver management, application packaging, patching, and deployment automation.
- Support enterprise migration initiatives and technology modernization projects.
- Monitor system performance, identify root causes of technical issues, and implement corrective actions.
- Create and maintain technical documentation, standards, and operational procedures.
- Evaluate and implement new technologies, tools, and processes that improve endpoint management and user experience.
- Participate in an on-call support rotation and provide advanced technical troubleshooting as needed.
- Mentor junior team members and promote adherence to established operational and security standards.
Qualifications - ExternalEducation: Bachelor's degree and/or equivalent experience required.
Required Qualifications- 5+ years of experience supporting Microsoft Configuration Manager (ConfigMgr/SCCM) in a large enterprise environment.
- Hands-on experience administering Microsoft Intune and modern endpoint management solutions.
- Strong experience with:
- Operating System Deployment (OSD)
- Windows image (WIM) management
- Application packaging and deployment
- Task sequence development and troubleshooting
- Driver management across multiple hardware platforms
- Windows 11 deployment and lifecycle management
- Software update and security patch management
- Distribution Point (DP) and Management Point (MP) administration
- Experience configuring, deploying, and troubleshooting enterprise endpoint infrastructure.
- Strong troubleshooting and root-cause analysis skills.
- Ability to manage multiple projects and operational priorities with limited supervision.
- Demonstrates a team-first mindset, consistently contributing to a positive culture, sharing knowledge, and supporting colleagues to achieve common goals.
- Demonstrates a service-oriented mindset and willingness to troubleshoot and resolve issues across the broader technology environment, regardless of functional ownership.
Preferred Qualifications- Experience with Microsoft Intune, including Autopilot.
- PowerShell scripting and automation experience.
- Experience with PowerShell App Deployment Toolkit (PSADT).
- Experience with WMI, automation frameworks, and endpoint provisioning.
- Understanding of networking, firewalls, client/server communications, and content distribution.
- Microsoft certifications related to Endpoint Management, Intune, or Configuration Manager preferred.
- Travel: Less than 10%
