Job Description SummaryThe role is responsible for mentoring and providing direct technical support to global power plants equipped with GE Vernova equipment and provides a unique opportunity to directly support power producers and site technical experts, with clear purpose and satisfaction. The job's primary function is to support three main workstreams:
(1) Resolving and mentoring the team through complex accessory system related technical inquiries from customers and field engineers via engineering response (ER) cases. This requires system knowledge of various power plant accessory systems (i.e. fuel systems, heating and ventilation, oil systems, etc.).
(2) Leading or supporting complex root cause analysis (RCA) investigations for high-impact business issues, often involving cross-functional teams.
(3) Delivering GE Vernova technical guidance to customers or site representatives through user conferences, webinars, and technical documents, as well as communicating technical details and business risks to internal stakeholders.
Job DescriptionAs a member of the Americas Accessories & Controls Product Service team, you’ll have a unique opportunity to directly support power producers and site technical experts, seeing immediate impact and satisfaction as you help electrify the world.
Roles and Responsibilities
- Apply system knowledge to troubleshoot and resolve various power plant accessory system issues, and provide technical mentorship and methodologies to colleagues to better support their inquiries
- Own ER technical inquiries and resolve with a sense of urgency and limited direction
- Develop technical expertise across a wide breadth of accessory systems and plant equipment
- Drive complex RCAs through root cause and corrective action while communicating both internally (field teams, GE Vernova leadership) and externally to end customers
- Identify trending issues and provide countermeasures to protect our customers’ fleet, then communicate to the relevant audience (TILs, PSxBs, ETCs, OnTheGo alerts, etc.)
- Assist and mentor team members in achieving personal development goals
- Collaborate with Design Engineering, Chief Engineering Office, Product Safety Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and Customers to provide timely technical resolutions
- Model the GE Vernova Way
Required Qualifications
- Bachelor’s and/or Master's degree in Mechanical Engineering or similar.
- A minimum of 8 years of direct experience with GE Vernova/Alstom accessory and/or power plant systems.
Desired Characteristics
- Comfort with tackling unfamiliar technical problems and a willingness to mentor engineers in applying problem-solving methods under pressure.
- Strong communication skills across all levels, including field engineers, site engineers, plant managers, and GE Vernova leadership.
- Ability to adapt quickly to changing priorities across multiple projects.
- A humble, open, collaborative, and continuously learning approach.
- Willingness to travel to customer sites to support issue resolution when necessary.
Relocation Assistance Provided: Yes
For candidates applying to a U.S. based position, the pay range for this position is between $113,200.00 and $188,800.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.
Bonus eligibility: discretionary annual bonus.
This posting is expected to remain open for at least seven days after it was posted on August 11, 2026.
Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.
GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
