About the Role

This experienced Sr. Engagement Manager, AI Solutions Delivery will be an expert in leading Workday's AI solution deployments across our expanding portfolio - including HiredScore, Evisort, Paradox and other AI-enabled capabilities. This leader will apply and continuously evolve the Workday AI Delivery Framework, ensuring customers achieve measurable value through safe, scalable, and ethical AI adoption.

You will lead complex multiple concurrent AI deployments that require close orchestration across Delivery and Consulting, Product, and Data Science teams, including collaboration with Technical Implementation Managers. You'll play a key role in maturing how Workday delivers AI, resolving complex delivery challenges, and driving delivery excellence across AI solutions.

You will be accountable for implementation outcomes, project quality, and profitability, developing key delivery artifacts and maintaining alignment with Workday's AI deployment standards. You'll also partner with customer project managers and executive sponsors to ensure clarity, alignment, and business value realization throughout delivery.

As a Senior Engagement Manager, you will further provide guidance and direction to both the internal pod teams for Workday-primed projects, as well as Workday Deployment Partners, helping to ensure consistency and quality across AI solution implementations.

What You'll Be Doing

• Lead one or more AI solution deployments concurrently, including Workday AI products and acquired solutions (e.g., HiredScore, Evisort)
• Own end-to-end delivery execution, ensuring on-time, on-budget, and high-quality implementations aligned to the AI Delivery Framework
• Partner with Consulting, Product, and Customer AI teams to triage and resolve issues related to model performance, data quality, and AI governance
• Present at Executive Steering Committees, providing transparency on AI risks, model outcomes, and adoption progress
• Support pre-sales activities as requested, helping shape delivery approaches and Statements of Work for AI-enabled opportunities
• Coach and mentor Workday and partner resources in AI deployment practices, data literacy, and model lifecycle management
• Contribute to the ongoing evolution of the Workday AI Delivery Framework by bringing field learnings to refine methodology, tools, and best practices
• Facilitate the transition from deployment to steady-state operations, ensuring a seamless handoff to the CSM and Workday Support teams

About You

Basic Qualifications

• 8+ years' experience leading complex solution implementations (FIN, and/or HCM deployments) with demonstrable experience in AI-enabled or data-centric transformation initiatives, involving model deployment, data integration, or ML-based automation technology
• 3+ years' experience managing Workday deployments
• 6+ years proven ability to manage cross-functional SaaS delivery spanning Product and Implementation teams with measurable skills in program governance, risk management, and stakeholder alignment
• 6+ years engaging with executive stakeholders to translate technical outcomes into business value, with the ability to build trust and drive clarity across diverse stakeholder groups
• 6+ years developing teams, mentoring others, and leading through ambiguity with prior consulting experience with SaaS enterprise clients or within complex product organizations

Other Qualifications

• Project Management Certification
• Understanding of AI and ML concepts - such as data quality, model training/inference, bias monitoring, and ethical AI principles
• Passion for shaping the future of responsible, human-centered AI adoption within enterprise delivery
• Global complex deployment experience
• ACP or SCRUM Maser certification a plus
• Ability to support global customers across multiple time zones
• Excellent communication and negotiation skills
• Willingness and ability to travel internationally as required.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.

Primary Location: USA.NY.Home Office NY Metro Tri-State

Primary Location Base Pay Range: $138,200 USD - $207,200 USD

Additional US Location(s) Base Pay Range: $116,600 USD - $207,200 USD

Additional Considerations:

If performed in Colorado, the pay range for this job is $122,800 - $184,200 USD based on min and max pay range for that role if performed in CO.

The application deadline for this role is the same as the posting end date stated as below:

07/06/2026

Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.