Senior Employee Relations Partner

Metro Cruise Services

$118K — $147K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, Labor Relations, or related field
  • 7+ years of progressive employee relations experience with 3 years focused on complex investigations
  • Deep knowledge of federal and California employment laws including Title VII, ADA, FMLA, and wage/hour regulations
  • Ability to handle sensitive situations with discretion and neutrality
  • Excellent written and verbal communication skills, including in reports and position statements

Responsibilities

  • Serve as the primary contact for managers on employee relations issues
  • Lead investigations into workplace misconduct and recommend corrective actions
  • Partner with leadership on labor relations matters, including grievance handling
  • Draft and update employee relations policies for compliance with laws
  • Coach managers on performance management and documentation
  • Identify trends in employee relations data to mitigate risks
  • Develop and deliver training on anti-harassment and best practices

Benefits

  • Paid vacation and holiday pay
  • Health, dental, and vision insurance (employee contribution required)
  • 401(k) with company matching
  • Bonus eligibility
  • Employee Assistance Program (EAP)
  • Pet insurance (employee contribution required)
Full Job Description
Expected Salary: $118,600 - $147,000.00 per year.

Position Summary

We are seeking a Senior Employee Relations Partner to join our HR team and serve as a trusted advisor on complex employee relations matters across our operations. The Senior Employee Relations Specialist/Partner leads and manages employee relations strategy across Nautilus International and its subsidiary companies. This role conducts workplace investigations, advises leadership on performance management and corrective action, ensures compliance with federal and state employment laws, and partners with HR and operations leaders to foster a fair, consistent, and legally sound work environment.

Essential Duties and Responsibilities
  • Employee Relations Advisory: Serve as the primary point of contact for managers and HR business partners on complex employee relations issues, including performance concerns, workplace conflicts, policy violations, and separations.
  • Workplace Investigations: Lead and conduct thorough objective, and timely investigations into complaints of harassment, discrimination, retaliation, policy violations, and other workplace misconduct. Document findings into summary investigation reports and recommend corrective action.
  • Labor Relations Support: Partner with leadership on matters involving unionized and non-unionized workforces, including grievance handling, CBA interpretation, and NLRB-related proceedings as needed.
  • Policy Development and Compliance: Draft, review, and update employee relations policies and procedures to align with federal, California, and applicable multi-state employment laws, including FMLA, ADA, Title VII, FEHA, and wage/hour regulations.
  • Performance Management: Coach managers through progressive discipline, performance improvement plans, and termination decisions. Review and approve corrective action documentation for legal sufficiency.
  • Risk Mitigation: Identify trends in employee relations data, flag emerging risks, and recommend proactive strategies to reduce exposure to claims and litigation.
  • Regulatory Agency Response: Assist in responding to EEOC, DOL, and NLRB charges, position statements, and information requests.
  • Assist in Training: Develop and deliver training for managers and supervisors on topics such as anti-harassment and documentation best practices.
  • Separation and Offboarding: Manage high-risk terminations, reductions in force, and severance processes. Conduct exit interviews and analyze trends.
  • Cross-Functional Collaboration: Partner with Legal, Operations, and Safety on matters intersecting employee relations with maritime-specific regulatory requirements.
  • Provide support across other HR functional areas as business needs require, including benefits and leave administration, compensation, policy development, HR compliance reporting, and cross-functional HR projects. Additional responsibilities may be assigned.

Qualifications

Required:
  • Education: Bachelor's degree in Human Resources, Business Administration, Labor Relations, or related field
  • Knowledge:
    • 7+ years of progressive employee relations experience, with at least 3 years handling complex investigations and advisory work
    • Deep working knowledge of federal and California employment law (Title VII, ADA, FMLA, FEHA, CFRA, wage/hour, WARN)
    • Demonstrated ability to manage sensitive situations with discretion, sound judgment, and neutrality
    • Strong written and verbal communication skills, including investigation reports and position statements
  • Skills:
    • Excellent interpersonal and conflict resolution skills.
    • Strong written and verbal communication.
    • Ability to manage multiple priorities and deadlines.
    • Maintains composure and professionalism in high-conflict situations
    • Relationship-building across all levels of the organization.

Preferred:
  • Additional Experiences:
    • Experience with labor relations in unionized environments, including grievance processes and CBA administration
    • Experience in maritime, transportation, logistics, or other operationally intensive industries
    • Multi-state employment law experience
  • Certifications: PHR, SPHR, SHRM-CP, or SHRM-SCP certification

Physical Demands & Work Environment
  • Physical Demands: The physical demands described here represent those that are typically required to perform the essential functions of this position. This role requires the ability to see, hear, speak, and communicate clearly. Manual dexterity is needed for operating standard office equipment. The position may occasionally involve lifting items up to 10 pounds and may require occasional travel to meet accountabilities.
  • Work Environment: Work is typically performed in a clean, well-lit, and climate-controlled office environment with low to moderate noise levels. Occasional visits to field locations may be required.

Benefits
  • Paid vacation and holiday pay.
  • Health, dental and vision (employee contribution required).
  • 401(k) with company matching contribution.
  • Bonus eligible.
  • Employee Assistance Program (EAP).
  • Pet insurance (employee contribution required).

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