Full Job Description
TheSenior Director,Clinical Programs-Maternal Healthis responsible forleading the strategic vision, designand execution of Progyny’s Maternal health and related clinical Programs. This role sits at the intersection of evidence-based design,clinicaloutcomes, product innovation,and strategic business decisions that optimizemember experience whilesupportingcompany growth. This leader willwork with stakeholders to drive excellence and maintain regulatory compliance in the execution of the program.
What You Will Do...
ProgramStrategy
• Lead the strategic vision, roadmap, andimplementationof the MaternityProgram, including program design, clinical requirements documentation,newprogram elements, cross-programintegrationand scaling of existing offerings.
• Proactivelymonitorprogram and identify/research improvement & growth opportunitiesto implement in collaboration within and beyond the Product department
• Build deep understanding of members, clients, and partners to inform program innovation and growth
• Collaborate with Marketing and Sales to support product positioning, go-to-market strategies, and craft client and member valuestory.
Product & Cross-FunctionalCollaboration
• Participate in shaping overall longer-term program strategy, as a part of Product leadership.
• Translate clinical program needs into briefs, Clinical and Business Requirement Documents (BRDs) and partner with other product sub-teams.
• Design Programs or Improvements and ensure seamless operationalization and launch readiness ofnew programsand enhancementsto existing ones.
• Align across product portfolios to ensure a high-quality member, provider, client, and partner experience.
• Partner across departments to manage member and client escalations.
Clinical Excellence & Compliance
• Ensure all clinical programs meet regulatory requirements, clinical quality standards, and compliance guidelines, partnering with Legal and Compliance teams
• Lead development and performance of clinical KPIs and Performance Guarantees, ensuring outcomes are measurable and achievable.
• Incorporate clinical best practices and up to date evidence-based, lived-experience informed protocols into program design and operational workflows.
• Secure and manage external clinicalexpertiseand partnerships to support program development.
Data, Performance & Outcomes
• Champion a data-informedapproach to program management, leveraginganalytics and BI to monitorperformance and drive continuous improvement.
• Define, track, andoptimizekey performance indicators related to clinical outcomes, operational efficiency, and member experience.
Team Leadership
• Lead, mentor, and develop a team of product and/or program managers.
• Foster a high-performing, collaborative team environment focused on innovation and accountability.
• Influence and align stakeholders across all levels of the organization.
About You...
• Clinician (Midwife, RN, PA, or LCSW) or researcher (PhD or MPH) with experience designing, implementing, and evaluating evidence-based maternal health programs.
• 10+ years of experience in Clinical Program Management, withexpertiseacross the full program lifecycle.
• Strategic, human-centered leader with strong clinical acumen and a commitment to evidence-based care.
• Demonstrated ability to navigate ambiguity, solve complex problems, and drive innovation.
• Data-driven decision-maker with strong analytical skills.
• Excellent executive communication, stakeholder management, and cross-functional collaboration skills.
• Proven ability to prioritize and manage multiple competing initiatives.
Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.
Our perks:
• Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group
• Menopause and midlife care
• Health, dental, vision and life insurance options for employees and family
• Free in-person, virtual and text-based mental health and wellness support
• Paid time off, including vacation, sick leave, personal days and summer flex time
• Company equity
• Bonus program
• 401(k) plan with company match
• Access to on-demand legal and financial advice
• Learning and development programs to help you grow professionally and a mentorship program
• Company social events to include annual volunteer day and donation matching
• Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office
In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $185,000 - $200,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.