Senior Director, Client Executive Manager

BNY Mellon

$136K — $300K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; advanced degree preferred
  • 15+ years of professional experience in client management and commercial accountability
  • Strong leadership and team management skills
  • Proven success in client relationship management and business development
  • Experience in recruiting, directing, and developing staff
  • Background in financial services, particularly in asset servicing or custody
  • Demonstrated ability to capture additional business through proactive client management
  • Experience in developing relationships with prospective clients and closing deals

Responsibilities

  • Serve as the Client Account Lead responsible for commercial profitability and cross-sell opportunities
  • Lead a small team of relationship managers to enhance performance
  • Identify and pursue new client acquisition opportunities across the enterprise
  • Act as a leader in Asset Servicing to engage with senior executives and clients
  • Enhance BNY's presence at industry events, forums, and conferences

Benefits

  • Highly competitive benefits and wellbeing programs
  • Access to flexible global resources for personal development
  • Generous paid leave, including volunteer time, for work-life balance
  • Focus on health and financial goals through diverse programs
  • Performance-based incentives and rewards
Full Job Description
Job Description

We're seeking a future team member for the role of Sr. Director, Client Executive to join our Asset Owners team in the Americas. This role is located in New York City, or Boston, MA.

In this role, you'll make an impact in the following ways:
  • Serve as a Client Account Lead responsible for the commercial health (profitability, cross-sell) for a number of existing relationships, representing approx. $25 to 50m annualized revenue
  • Will lead a small team of relationship managers
  • Identify and lead new client acquisitions, including prospecting across the enterprise and externally
  • Be a leader of Asset Servicing, facilitating senior executive engagement with clients
  • Continue to build BNY's presence through participation in events, industry forums, and conferences

To be successful in this role, we're seeking the following:
  • Bachelor's degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
  • 15 plus years of professional experience, preferably in client management roles with commercial accountability for top line growth is required
  • Strong leadership and team management experience required
  • Experience in proven success in client relationship management, business development, or strategic account leadership roles.
  • Experience in the ability to recruit, direct, motivate, and develop staff, maximizing their individual contribution and professional growth.
  • Financial services experience with strong preference towards relevant experience in asset servicing, custody, securities services relevant experience
  • Proven ability to capture wallet share through proactive client management practices
  • Experience developing new relationships with prospective clients through to conversion
  • Ability to rally the broader organization to solve complex problems and meet the expectation of our clients


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $136,500 and $300,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

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