Cisco

Senior Director, Business Operations - Hyperscale & AI Sales

Cisco$266K — $337K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in Sales, Strategic Planning, Finance, Business Operations, or Supply Chain in tech
  • Bachelor's degree in Business, Technology, or related field
  • Experience in sales organizations and direct customer engagement
  • Track record of managing large, complex enterprise deals
  • Ability to build relationships with diverse teams and stakeholders

Responsibilities

  • Operationalize cross-functional planning and collaboration
  • Optimize deal approval processes to enhance efficiency
  • Lead strategy for go-to-market (GTM) initiatives in hyperscale
  • Ensure alignment across pre-sales to post-sales for hyperscalers
  • Drive long-range market planning and account penetration strategies
  • Manage change initiatives to realize strategic shifts
  • Translate customer needs into actionable technical programs

Benefits

  • Opportunity to work at the forefront of cloud and AI technology
  • Collaborative culture with access to cross-functional executive teams
  • Role in shaping the strategic direction for FY27 and beyond
  • Engagement with high-profile technology accounts
  • Potential for impactful change management initiatives
Full Job Description
The application window is expected to close on: 09/03/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

Join the Americas Hyperscale and AI Sales (AHS) organization, where we are defining the future of cloud and AI infrastructure by aligning our expertise with the world's most influential technology accounts. Our organization operates through specialized pillars-Platform Hyperscalers and Emerging AI and Cloud - to drive deep co-development and market-leading innovation. You will be at the heart of this growth, partnering with enterprise-wide leadership to scale our operations and support the strategic execution of our FY27 vision and beyond.

As the Senior Director, Business Operations - Americas Hyperscale & AI Sales, you will play a pivotal role in orchestrating and aligning key partners across the One Cisco operating model for short term and long-term growth. You will serve as a cross functional planner and trusted advisor, to operationalize cross functional collaboration with strategic partners including the Office of the CEO, Business Entities, Business Units, Supply Chain, and Corporate Strategy as well as run-the business peers across Strategy, Planning & Operations, Finance, Legal, and People & Communities.

Your Impact

  • Operationalize and synchronize cross functional planning, alignment, and joint outcomes


  • Orchestrate strategic alignment across Finance, Legal, Supply Chain, Business Units, and CX to compress deal cycle time and eliminate friction from conception through approval


  • Optimize business constructs to accelerate deal approval; lead large deal creation and approval processes


  • Lead the overall strategy and execution of GTM in hyperscale


  • Ensure the pre-sales to post-sales lifecycle meets hyperscaler needs


  • Lead long range market planning and analysis, portfolio alignment, and account penetration strategy


  • Drive change management initiatives that translate strategic shifts into operational reality


  • Translate customer requirements into execution through focused Technical Program Management


Minimum Qualifications

  • 10+ years of experience in Sales, Sales Strategic Planning, Sales Finance, Business Operations or Supply Chain within the technology sector


  • Bachelor's degree in Business, Technology, or related field


  • Direct experience within a sales organization or sales process (not purely strategy) including exposure to working with customers and closing deals


  • Demonstrated success navigating large, complex deals with strategic enterprise customers


  • Proven track record of leading through influence, building positive relationships with cross functional teams, executives and external stakeholders


Preferred Qualifications

  • MBA or equivalent advanced degree


  • Deep understanding of the Hyperscaler market, selling motions and customer base


  • Supply chain experience, and an understanding of how it intersects with large-deal execution


  • Familiarity navigating legal/contract processes as part of large, complex deal cycles


  • Demonstrated ability to analyze complex business processes, formulate strategic recommendations, and operationalize execution


  • Outstanding communication and presentation skills; capable of influencing at all levels, both internally and externally


About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

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