Marriott International

Senior Director, AI Data

Marriott International$160K — $200K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • 10+ years of experience in data, analytics, and applied-AI platforms.
  • 5+ years of end-to-end delivery experience with enterprise-scale capabilities.
  • Experience in designing and delivering enterprise ontologies and knowledge graphs.
  • Proficiency in agentic-AI technologies, including retrieval architectures and metadata-driven systems.
  • Leadership experience in large, global organizations.

Responsibilities

  • Lead the design of an AI-ready data foundation for enterprise AI products.
  • Develop and govern a shared vocabulary to ensure consistent definitions across systems.
  • Create an intelligence layer that connects guest signals and operational events.
  • Establish machine-readable metadata capabilities for AI systems.
  • Shape interfaces for AI agents to interact with enterprise knowledge and trigger actions.
  • Ensure data assets reflect real-time information for better decision-making.
  • Deliver reusable AI data products and features to enhance analytics and personalization.

Benefits

  • Dynamic work environment focused on innovation and transformation.
  • Opportunity to lead and shape the future of AI data capabilities at a global scale.
  • Collaborative culture with cross-departmental partnerships.
  • Access to extensive resources and training for professional growth.
Full Job Description
Job Description

Position Summary

Marriott International is seeking a strategic and execution-focused leader to serve as Senior Director, AI Data within the Data Services organization. Reporting to the Managing Vice President, Data Services, this role will lead the design and delivery of the AI-ready data foundation on which enterprise AI products, analytics, personalization, and intelligent experiences depend.

This leader will be responsible for transforming Marriott data into trusted, contextualized, reusable, and safely consumable assets for both human users and AI systems. The role brings together enterprise semantic models, knowledge graphs, metadata, data products, feature and context services, and governed access patterns that allow AI systems to discover, interpret, and use enterprise information with confidence.

This is a build-and-transform mandate within Data Services, requiring strong partnership across Data Platform, Data Engineering, Data Governance, AI/ML, Digital, Loyalty, Operations, Commercial, and corporate functions. The Senior Director will help define a multi-year roadmap for AI Data and deliver the capabilities sequentially with measurable business impact.

Expected Contributions

Enterprise Ontology & Semantic Layer

  • Define and govern the shared vocabulary of the enterprise so systems, models, analytics, and AI agents operate from consistent definitions of core concepts such as guest, property, stay, transaction, loyalty interaction, reservation, and operational event.


  • Lead the development of business-aligned semantic models and common data definitions that improve interoperability, reuse, and decision consistency across Marriott.


  • Partner with domain leaders and governance teams to ensure semantic assets are owned, maintained, and embedded into data products and consumption experiences.


Connected Knowledge Graph

  • Move beyond rows-and-tables thinking toward a relationship-first intelligence layer that connects guest signals, property attributes, loyalty behavior, digital interactions, commercial activity, and operational events.


  • Lead the design and delivery of knowledge graph capabilities that allow AI systems and analysts to reason across relationships, context, and enterprise entities.


  • Prioritize high-value graph use cases that support personalization, service recovery, operational intelligence, marketing effectiveness, and decision automation.


Agent-Discoverable Metadata

  • Create metadata capabilities that make data assets machine-readable, discoverable, trusted, and usable by AI systems with appropriate human oversight.


  • Expand metadata coverage across business glossary, lineage, freshness, ownership, quality, usage, and access classifications.


  • Partner with Data Governance and Data Platform teams to embed metadata as a core service for AI, analytics, and enterprise data consumption.


MCP Servers & Agent APIs

  • Shape governed interfaces through which internal and partnered AI agents can query enterprise knowledge, retrieve context, and trigger approved actions.


  • Partner with AI, platform, security, privacy, and architecture teams to establish Model Context Protocol patterns, agent APIs, auditability, and policy controls.


  • Ensure AI consumption patterns are designed for scale, transparency, access control, and responsible enterprise use.


Real-Time Knowledge Movement

  • Advance event-driven and freshness-aware data capabilities so knowledge assets and downstream AI consumers reflect current reality rather than stale snapshots.


  • Partner with engineering and platform teams to reduce batch dependencies where near-real-time context is required for AI and business decisioning.


  • Drive standards for freshness, observability, reliability, and operational readiness across priority AI Data assets.


AI Data Products & Context Services

  • Establish reusable AI-ready data products, features, embeddings, vectorized assets, and context services that accelerate delivery of GenAI, ML, personalization, analytics, and agentic solutions.


  • Promote domain-oriented ownership and lifecycle management for data products used by AI and advanced analytics teams.


  • Reduce duplication and improve speed-to-market by standardizing how context and reusable intelligence assets are created, managed, and consumed.


Candidate Profile

Education and Experience Required

  • Bachelor's degree in Computer Science, Information Systems, Engineering, Data Management, Business, or a related field.


  • Ten or more years of experience in knowledge engineering, enterprise data, analytics, applied-AI platforms, data architecture, or related disciplines.


  • At least five years of experience owning end-to-end delivery of enterprise-scale data, AI, analytics, or platform capabilities.


  • Demonstrable experience designing, delivering, or operating one or more of the following: enterprise ontologies, semantic layers, production knowledge graphs, metadata platforms, feature stores, or real-time data infrastructure.


  • Experience leading cross-functional teams and complex transformation efforts in a large, matrixed, global organization.


  • Working fluency with the agentic-AI stack, including model context interfaces, retrieval architectures, vector stores, graph stores, metadata-driven systems, and enterprise governance patterns.


  • Experience with AI-ready data capabilities such as context layers, semantic models, vectorized data assets, feature stores, knowledge graphs, and governed APIs.


Preferred Qualifications

  • Strong understanding of data privacy, security, access controls, lineage, data quality, stewardship, and responsible AI practices.


  • Proven ability to influence executive stakeholders and communicate with clarity on data strategy, AI readiness, risk, architecture, and business value.


  • Comfort operating with senior stakeholders including executives, audit, risk, legal, privacy, owners, franchise partners, and business leaders.


  • Track record of hiring, developing, and retaining senior technical, product, and data talent.


  • Governed agent access patterns support responsible, auditable, and scalable AI consumption across internal and partnered use cases.

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

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