Senior Digital Communications Specialist

Northbridge Financial Corporation

$82K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience developing, publishing, and maintaining website content
  • Hands-on experience with Intranet/Microsoft SharePoint
  • Familiarity with digital tools like CMS platforms and email marketing services
  • Understanding of internet/intranet principles and web design
  • Post-secondary education in Web Development, Communications, or related fields
  • Curiosity about modern digital and AI-enabled communication techniques
  • Experience in complex corporate environments preferred

Responsibilities

  • Create and optimize engaging content for the intranet and company careers website
  • Collaborate with various departments to enhance digital communication strategies
  • Act as subject matter expert on SharePoint and digital tools for internal teams
  • Manage multiple projects in a fast-paced, cooperative setting
  • Ensure brand consistency and quality in all digital communication
  • Troubleshoot and implement innovative digital solutions
  • Continuously seek improvements in employee communications

Benefits

  • Hybrid work model with flexibility to work from home
  • Competitive salaries with financial health support programs
  • Flexible health benefits and wellness initiatives
  • Education assistance for professional courses and training
  • Community support initiatives including donation matching and volunteer days
Full Job Description

What it’s like to be a Northbridge Senior Digital Communications Specialist

As an Senior Digital Communications Specialist at Northbridge, you’ll play a key role in how information flows across the organization and how employees experience our digital workplace. Sitting within our Employee Communications team in People & Culture, you’ll own updates, enhancements, and optimization of our intranet (built on Microsoft SharePoint) and our Northbridge Careers website.

You’ll partner closely with stakeholders across the business – including IT, Cyber, People & Culture, and senior leaders – to deliver engaging, branded, intuitive content and digital experiences. As the organization’s platform subject matter expert, you’ll guide teams on best practices, support daily content needs, bring forward enhancements, and ensure our digital channels stay modern, functional, and aligned to business priorities.

We want your talent!

If you are great at:

  • Conceptualizing and designing intuitive web pages and digital experiences

  • Managing multiple priorities in a fastpaced, highly collaborative environment

  • Providing exceptional consultation and customer service to internal stakeholders

  • Ensuring brand consistency and quality across all communication channels

  • Troubleshooting, testing, and implementing digital solutions

  • Thinking creatively about continuous improvement in employee communications

  • Acting as a platform subject matter expert and helping others use tools effectively

You have:

  • 5+ years of experience developing, publishing, and maintaining website content

  • Handson experience with Intranet/Microsoft SharePoint (required)

  • Experience working with digital tools such as CMS platforms, web applications, and email marketing or automation services (e.g., tools similar to Contact Monkey/Workshop)

  • Understanding of internet/intranet principles, information architecture, and web design

  • Postsecondary education in Web Development, Communications, Public Relations, Marketing, or equivalent combination of education and experience

  • A continuous improvement mindset with curiosity about modern digital, AIenabled communication approaches

  • Experience in complex corporate environments (e.g., banking, large enterprises) is preferred

We really mean it when we say we put you first. Here are a few ways how:

  • Hybrid work!We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.

  • We offercompetitive salariesand support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!

  • We help you prioritize your wellbeing from day one throughflexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

  • We are invested in helping you grow in your career througheducation assistanceto complete your CIP, FCIP, CRM or other courses desired, internal mobility, leadership training, and mentoring programs.

  • NBFC cares about the communityand supports the causes you believe in with donation matching and team volunteer days.

We’re committed to pay transparency and fairness. The base salary range for this role is $82,000 $120,000, which reflects the expected base pay not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back we’d still love to hear from you.

This is a real opportunity we’re actively hiring! If the role sounds like a good fit, we encourage you to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.

#LI-Hybrid #LI-SK1

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