Job Description

At NBCUniversal, customer experience is at the forefront of everything we do. To help us build functional systems that improve the customer experience, we're looking for a Senior DevOps engineer who can be responsible for building from scratch and deploying CI/CD infrastructure, as well as AWS-based cloud processing. The ideal candidate will have a solid background in software engineering and be familiar with C++, Python, and Bash scripting and will work with developers and engineers to ensure that software development follows established processes and works as intended. They will also help plan projects and be involved in management decisions.

Infrastructure & Automation

• Design, build, and maintain scalable infrastructure and development tools, primarily in AWS.

• Automate CI/CD pipelines, deployments, and server configurations to improve efficiency and reliability. GitHub Actions, Jenkins.

Security & Compliance

• Implement and enforce security best practices, patch vulnerabilities, and ensure regulatory compliance.

• Test and review code for security risks, collaborating with teams to mitigate threats.

Environment & Release Management

• Manage Test, Staging, and Production environments to support development and deployment workflows.

• Streamline software delivery through automated integration and release pipelines.

Monitoring & Troubleshooting

• Monitor system performance, availability, and cost; implement observability tools and alerts.

• Investigate and resolve production issues through root cause analysis and proactive maintenance.

Collaboration & Communication

• Work closely with developers and stakeholders to align infrastructure with project goals.

• Translate technical needs and constraints across teams to ensure effective delivery.

Documentation & Disaster Recovery

• Maintain comprehensive documentation for systems, processes, and troubleshooting procedures.

• Develop and implement disaster recovery plans, including runbooks and contingency strategies.

Qualifications

Required Qualifications

• 5+ years as a DevOps engineer or in a related software engineering role.

• Solid understanding of DevOps principles, including CI/CD (GitHub Actions, Jenkins), infrastructure as code (Packer + Terraform, Pulumi, or AWS CloudFormation + Ansible), and continuous feedback.

• Hands-on experience with CI/CD tools and version control workflows (Git, GitHub, Perforce).

• Experience implementing log management, monitoring and observability with industry-standard tooling (Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or Datadog).

• Proficient in Python.

• Strong AWS experience (IAM, EC2, S3, Lambda, CodeDeploy, Cloud NAS, CDN). Azure or GCP experience is not a disqualifier in the presence of a strong conceptual understanding.

• Knowledge of cloud networking (VPCs, Subnets) is preferred.

• Working knowledge of SQL; experience with graph and geospatial databases is a plus.

Desired Characteristics

• Bachelor of Science degree (or equivalent) in computer science, engineering, or relevant field

• Solid experience in software engineering

• Experience in managing "immutable infrastructure" where servers are replaced rather than updated.

• Strong problem-solving, communication, and collaboration skills.

• Experience with deploying and scaling infrastructure in cloud environments.

• Experience with REST APIs and tools like Swagger.

• Experience with configuration management tools (Ansible, Puppet, or Chef).

• Experience and familiarity with C++; experience with Spack for C++ pipelines.

• Knowledge of build systems (CMake, CPack).

• Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana).

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110,000 - $135,000.

We are accepting applications for this position on an ongoing basis.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.