Barbaricum

Senior Design Experience Lead

Barbaricum • $100K — $130K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Active DoD Top Secret / SCI clearance
  • 5+ years in strategic design and customer experience for government or large-scale systems
  • 5+ years in human-centered design and analysis of user feedback
  • 3+ years advising senior leadership on design vision and innovation
  • 3+ years in applying modern design practices and managing UI/UX testing

Responsibilities

  • Serve as the principal design thought partner and customer-experience strategist
  • Align customer needs with IT, Cybersecurity, and Data initiatives
  • Lead strategic design and innovation for enterprise systems
  • Guide human-centered design processes and brand strategy
  • Analyze user feedback to identify improvements
  • Provide design vision and innovation strategies to leadership
  • Ensure compliance with modern design and accessibility standards

Benefits

  • Opportunity to work on high-impact projects for national defense
  • Collaborative and innovative corporate culture
  • Support for career development and continuing education
  • Diverse work environment with a global team
  • Engagement in cutting-edge technology and design solutions
Full Job Description
Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent.

Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team.

Barbaricum is seeking a Senior Design Experience Lead (SDEL) to serve as the Government's primary design thought partner and customer experience strategist under this Task Order.

The SDEL will bridge Outreach & Engagement, IT, Cybersecurity, and Data, driving innovation in how information, services, and experiences are delivered to the military community. This role combines strategic vision with hands-on execution-fostering human-centered design, guiding creative and brand strategy, interpreting customer feedback and user insights, and enabling modern, accessible, and data-informed customer experiences across digital platforms.

Responsibilities:
  • Serve as the program's principal design thought partner and customer-experience strategist.
  • Bridge design, operations, and technology teams to align customer needs with IT, Cybersecurity, and Data initiatives.
  • Lead strategic design and innovation initiatives for enterprise systems and government programs.
  • Guide human-centered design processes, creative direction, and brand strategy to improve user experiences.
  • Analyze user feedback and behavioral data to identify design and service improvements.
  • Provide design vision and innovation strategies to senior leadership, program managers, and product owners that align with organizational objectives.
  • Apply modern design and accessibility standards (e.g., Section 508 / WCAG) to ensure inclusive, user-friendly experiences.
  • Oversee UI/UX testing, evaluation, and optimization in agile website and application development environments.
  • Develop UX strategies incorporating journey mapping, usability testing, and iterative design.
  • Support enterprise-level initiatives, including mobile and web platforms, to enhance the delivery of services and information to the military community.


Required Qualifications:

  • Active DoD Top Secret / SCI clearance
  • Minimum 5 years' experience shaping and delivering strategic design, customer experience, and/or brand innovation initiatives for government or large-scale enterprise systems
  • Minimum 5 years' experience with human-centered design, analysis of user feedback and behavioral data, and/or creative / brand strategy
  • Minimum 3 years' experience providing design vision and innovation strategies to senior leadership, PMs, and product owners
  • Minimum 3 years' experience applying modern design practices and accessibility standards (Section 508 / WCAG) and managing UI/UX testing, journey mapping, and iterative design in agile environments


Preferred Qualifications:
  • Bachelor's degree in Communications, Marketing, Human-Centered Design, Business, or related field
  • Experience interpreting user-centered data, digital performance metrics, or customer feedback to inform strategic goals
  • Certifications in usability or UX design, human-centered design, project/program management (PMP / PgMP), or analytics/marketing


EEO Commitment

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

About Barbaricum

Barbaricum is a defense contractor that provides consulting and engineering services to the U.S. government. The company specializes in national security and intelligence, with a focus on counterterrorism, cybersecurity, and information operations. Barbaricum's services include strategic planning, program management, and technical analysis. The company was founded in 2008 and is headquartered in Washington, D.C.
Learn more about Barbaricum
Size
200 employees
Industry
Net Income
$1 million
Founded
2008
5 Year Trend
+10%
Revenue
$20 million

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