Senior Data & Trust Manager, TELUS Health Privacy & AI

LifeWorks, Inc. • $86K — $136K *
Montreal, QC H1A 0A1In-Person
Healthcare
5 - 7 years of experience
Reposted 2 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Exceptional communicator and influencer with diverse stakeholder engagement skills
  • Proven operator in managing data and trust operations and innovative solutions
  • Experienced project leader with a history of executing complex initiatives
  • Change navigator capable of guiding leadership through transformation
  • Problem-solver with a penchant for continuous learning and framework development
  • 5+ years in data and trust roles focusing on privacy and governance
  • Preferred certifications in privacy (CIPP), governance (CDMP), or AI ethics

Responsibilities

  • Partner with TELUS leaders to address data and trust challenges
  • Act as a trusted advisor to senior leadership on data and trust strategies
  • Liaise with subject matter experts for program adaptation and feedback
  • Collaborate with senior leadership to ensure effective data solutions
  • Design and adapt data policies to meet TELUS Health's needs
  • Coach leaders and develop programs that reflect TELUS culture
  • Drive continuous improvement of data programs and employee experience
  • Develop communication strategies on data and trust matters

Benefits

  • Comprehensive total rewards package with competitive salary and bonuses
  • Minimum 3 weeks of vacation and flexible benefits plan
  • Work flexibility (in-office, virtual, or hybrid)
  • Generous company-matched pension and share purchase programs
  • Opportunities to give back to communities served
  • Career growth and learning & development opportunities
Full Job Description
Description

As a Senior Data & Trust Partner for TELUS Health you will act as a trusted advisor, consultant, change agent, and coach, building collaborative relationships with TELUS leaders. You will play a critical role in TELUS' technology innovation, as you support strategic business needs. This role will also be instrumental in building, implementing, and managing new data and trust programs and initiatives from the ground up, covering a broad spectrum of privacy, data governance, and responsible AI functions to meet TELUS' evolving needs.

Your daily work involves engaging in conversations with the business you support, offering creative solutions and influencing leaders to help them create sustainable, winning programs. You will manage change, enhance teams, and foster an engaged and inspiring workplace. You are resilient, pragmatic, astute, and collaborative. Your counsel is built on logic, analysis, and strategy, coupled with a natural curiosity and an appreciation for learning from challenges. Your passion for making a difference directly impacts TELUS' success and creates positive outcomes for team members and customers.

What you'll do

  • Partner and build effective relationships with TELUS leaders to address data and trust challenges, organizational design, and data and trust operational needs - offering expert advice, creative solutions, and new processes where required
  • Act as a trusted advisor to senior leadership, expanding leadership capability, challenging the status quo, and ensuring data and trust strategies align with TELUS' business goals, values, and its arms-length relationship with TELUS
  • Liaise with DTO subject matter experts to adapt shared programs, provide feedback, and design TELUS-specific initiatives when needed
  • Work in partnership with TELUS' senior leadership to ensure optimal data and trust solutions are in place to meet dynamic business needs and align with TELUS values and business objectives
  • Design and adapt data and trust policies and programs to meet TELUS Health's unique needs - such as privacy by design, data lifecycle management, and ethical AI development - while ensuring alignment with TELUS' broader frameworks and philosophies
  • Coach and develop leaders while facilitating leadership programs that reflect TELUS' culture and strengthen team performance and experience in data and trust
  • Drive continuous improvement by evaluating ROI of data and trust programs, integrating TELUS offerings where appropriate, and creating TELUS-specific initiatives that enhance employee experience
  • Develop communications strategies and create content that engage employees, leaders, and stakeholders on data and trust matters
  • Ensure fairness, compliance, and autonomy in all data and trust programs-aligning with TELUS governance standards where applicable


Qualifications

What you bring

  • Exceptional communicator and influencer with the ability to engage diverse stakeholders and deliver clear, compelling presentations
  • Versatile and collaborative, balancing creativity, execution, and teamwork across different levels and functions
  • Proven operator, experienced in managing day-to-day data and trust operations while designing and executing innovative solutions - often from a blank slate
  • Skilled project leader, with a strong track record of managing multiple complex initiatives from design through implementation.
  • Change navigator, adept at guiding leaders and teams through transformation, ambiguity, and fast-paced change with data-driven recommendations
  • Problem-solver and continuous learner, able to tackle complex issues even without all the answers, while proactively building new frameworks and programs
  • 5+ years in progressive data and trust partner or related roles with success building and implementing privacy, data governance, and responsible AI programs
  • Relevant certifications in privacy (e.g., CIPP), data governance (e.g., CDMP), or AI ethics are preferred assets


Great-to-haves

  • French/English bilingual capabilities are a highly valued asset for this role
  • Previous experience working in the healthcare sector is an asset, in particular with digital health technology
  • Legal background/experience is an asset


Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

#LI-Remote

Salary Range: $86,000-$136,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more ...


Job Type: This is for a current vacancy

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

#LI-Remote

Salary Range: $86,000-$136,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more ...


Job Type: This is for a current vacancy

About LifeWorks, Inc.

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Industry
Healthcare
* Ladders Estimates

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