VXI Global Solutions

Senior Data Scientist, Spending

VXI Global Solutions$133K — $185K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in data-focused roles, preferably in B2C product analytics and FinTech.
  • Experience in leading experimentation and causal inference for decision-making.
  • Proficient in SQL for querying and data exploration.
  • Familiar with programming languages such as R or Python for automation and reproducibility.
  • Hands-on experience with BI/Visualization tools like Looker or Tableau.
  • Expertise in building metric frameworks to analyze user behavior.
  • Strong stakeholder management skills with a cross-functional collaboration record.

Responsibilities

  • Partner with product, engineering, and design to translate insights into product development.
  • Lead experimentation by defining metrics, evaluating impact, and providing strategic direction.
  • Drive the analysis and ideation of metrics and roadmap discussions with stakeholders.
  • Monitor performance metrics and KPIs to explain business and member trends.
  • Promote a data-driven culture by sharing insights that encourage action.
  • Collaborate with analysts to bridge business queries with technical solutions.

Benefits

  • Four-day work week with flexible Fridays.
  • In-office perks such as backup care for children, elders, and pets.
  • 401k match along with medical, dental, and vision benefits.
  • Generous vacation policy and extra paid time off for company-wide Chime Days.
  • Annual wellness stipend for eligible expenses.
  • Parental leave for birthing and non-birthing parents, with access to family planning tools.
  • Engaging in-person and virtual team events, and wellness-related activities.
Full Job Description
About the role

As a Sr. Spending Product Data Scientist, you will have the opportunity to develop, test, launch and scale member banking experience products that build products that make Chime banking the best place to spend, save and invest. Spending XFN organization's mission is to deliver industry-leading spending products that members want to keep top of wallet. Our spending products help our members spend and manage their money, offering unmatched simplicity, rewards, and tools that bring them financial progress. Through experimentation, user behavioral analysis, sophisticated statistical and data science modeling, and dashboards development, you will surface product insights and recommendations that will increase engagement, and retention of our members.

In this role, you will work closely with product managers, risk, engineers, product & lifecycle marketing, and operational stakeholders to foster a data-driven product development culture, advise our product roadmaps, and build a deep understanding of member behavior.

The base salary offered for this role and level of experience will begin at $133,000 and up to $185,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
  • Partner widely with product, engineering, research, and design to translate your insights to guide product development. You'll use data to help the organization understand how members are interacting with Chime and convert that to business and experience implications.
  • Lead experimentation by providing mentorship on how they should be run, defining success metrics and data requirements, evaluating impact, and providing strategic direction.
  • Drive roadmap, analysis and metric ideation, and strategic discussions with stakeholders.
  • Keep a pulse on performance metrics and KPIs. You will be positioned to have a view of the business, product, and member base and encouraged to understand and explain trends.
  • Foster a data-driven, test-and-learn culture with your passion for telling stories with data - not only surfacing insights but also presenting those insights and recommendations to encourage and inspire change.
  • Collaborate with analysts and other functions to help bridge business questions and technical (data / computational) solutions.
To thrive in this role, you have
  • 5-7 years in data-focused roles (post-internship), building analytical infrastructure and data tools that support a wide audience and facilitate decisions of trade-offs. B2C product analytics and FinTech experience preferred.
  • Experience leading experimentation, statistical analysis, and sophisticated measurement (e.g. causal inference) E2E to guide decision making.
  • Expertise in SQL - you innately translate business questions to queries, understand the edge cases of joins, and can explore a warehouse to find data most appropriate to the problem.
  • Familiarity in R or python - you write reproducible code and have a tendency toward automation.
  • Hands-on experience with BI/Visualization tools (Looker, Tableau, PowerBI, etc).
  • Experience building metric frameworks to understand user behaviors.
  • Ability to think holistically to solve business problems at hand and navigate through ambiguity.
  • Excellent stakeholder management skills, with a record of working cross-functionally to achieve results.
  • A focus on impact - you don't stop with just recommendations but ensure to see work through to changing the business.

#LI-Hybrid #LI-AM1

What we offer for our full-time, regular employees
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
  • Competitive salary based on experience
  • 401k match plus great medical, dental, vision, life, and disability benefits
  • Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
  • In-person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

About VXI Global Solutions

VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
Learn more about VXI Global Solutions
Size
30,000 employees
Industry
Founded
1998

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