VXI Global Solutions

Senior Software Engineer, Membership

VXI Global Solutions$164K — $227K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of software development experience in a production environment at scale
  • Proven expertise in Ruby on Rails or similar frameworks
  • Strong proficiency in modern front-end technologies (e.g., React, React Native, TypeScript)
  • A product-centric approach focusing on experimentation and impact measurement
  • Effective collaboration and strong communication skills, particularly in cross-functional teams
  • Experience with transactional databases, caching systems, and API design
  • Ability to navigate across the tech stack with a holistic understanding of the system

Responsibilities

  • Design and develop features for backend services and front-end interfaces that enhance membership benefits
  • Build and optimize APIs and UI components for a seamless mobile app experience
  • Collaborate with product, design, and data science teams to align on member needs and define experiments
  • Utilize a metrics-driven approach to prioritize initiatives based on member and business impact
  • Identify and implement improvements for system reliability, performance, and scalability
  • Foster technical excellence through mentorship and code reviews

Benefits

  • Flexible work environment with a hybrid office policy
  • In-office perks including childcare and commuter support
  • 401k match and comprehensive health benefits
  • Generous vacation policy and company-wide paid days off
  • Community engagement allowance of 1% of time off
  • Annual wellness stipend for health-related expenses
  • Substantial parental leave policies for both birthing and non-birthing parents
  • Access to family planning resources with significant reimbursement options
  • Engaging team-building events and wellness-focused activities
  • Opportunity to be part of a leading FinTech team that aids financial progress for millions
Full Job Description
About the role

Chime Engineering is growing rapidly as we scale to support the financial needs of our members. We are looking for driven engineers to join our Membership team, where you'll work across the full stack, building and evolving the features that deepen member engagement, drive retention, and deliver ongoing value through Chime's membership experience. You will own projects end-to-end, from shaping architecture and designing APIs to building polished front-end experiences and maintaining the ongoing health of the code.

The base salary offered for this role and level of experience will begin at $164,000 and up to $227,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
  • Design, develop, test, and scale features across backend services and front-end surfaces that power membership benefits, rewards, and engagement experiences
  • Build and iterate on APIs and UI components that deliver a seamless, high-quality member experience in Chime's mobile app
  • Partner with product, design, data science, and cross-functional stakeholders to understand member needs, define experiments, and ship solutions that move key membership metrics
  • Apply a metrics-driven mindset to decision-making and prioritize efforts based on member and business impact
  • Proactively identify opportunities to improve system reliability, performance, and scalability across the stack
  • Contribute to a culture of technical excellence through mentorship, code reviews, and driving best practices
To thrive in this role, you have
  • 5+ years developing software in a production environment at scale
  • Proven experience with Ruby on Rails or comparable frameworks
  • Proficiency with modern front-end technologies (e.g., React, React Native, or TypeScript-based frameworks)
  • A product mindset with a strong bias toward experimentation, iteration, and measuring impact
  • A collaborative spirit and strong communication skills, with experience working cross-functionally
  • Experience working with transactional databases, caching systems, and API design
  • Comfort working across the stack and a desire to understand how all the pieces fit together
  • Experience with experimentation frameworks and data-driven product development is a plus

#LI-AC2 #LI-Hybrid

What we offer for our full-time, regular employees
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
  • Competitive salary based on experience
  • 401k match plus great medical, dental, vision, life, and disability benefits
  • Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
  • In-person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

About VXI Global Solutions

VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
Learn more about VXI Global Solutions
Size
30,000 employees
Industry
Founded
1998

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