Manulife Financial Corporation

Senior Data Scientist

Manulife Financial Corporation$107K — $199K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's or Ph.D. in Computer Science, Data Science, Statistics, Engineering, Physics, or a related quantitative field.
  • 5+ years of hands-on industry experience in developing probabilistic models and machine learning algorithms.
  • Proficiency in Python and experience with machine learning libraries such as PyTorch, scikit-learn, and Hugging Face.
  • Real-world experience with generative AI, prompt engineering, and RAG applications.
  • Familiarity with graph databases like Neo4j/Cypher and Cosmos DB.

Responsibilities

  • Lead end-to-end development of fraud detection and risk analytics models.
  • Perform advanced modeling and AI analysis on large datasets to identify fraud patterns.
  • Develop, fine-tune, and deploy Generative AI models and manage cloud solutions.
  • Build and optimize modular RAG systems with advanced retrieval methods.
  • Apply LLMs to extract structured information from complex documents.
  • Stay updated on advancements in Generative AI and cloud technologies.
  • Collaborate with data engineers and ML engineers to integrate solutions.

Benefits

  • Opportunity for career growth and learning.
  • Flexible work environment that promotes well-being and inclusion.
  • Support in shaping your desired future as part of a global team.
  • Comprehensive health, dental, and mental health coverage.
  • Generous paid time off, including holidays and personal days.
Full Job Description
We are seeking a highly skilled and motivated Senior Data Scientist - GenAI to join the Long Term Care (LTC) Fraud, Waste & Abuse (FWA) Advanced Analytics team. In this role, you will lead the design and deployment of high impact machine learning and AI solutions-combining traditional statistical modeling with advanced AI and Generative AI techniques including but not limited to generative AI techniques, such as applying prompt engineering, working with RAG applications, fine-tuning LLM models, and deploying applications on cloud platforms like Azure.

You will work closely with business partners to translate complex fraud and risk problems into scalable, production ready analytical and AI solutions. Your work will directly protect policyholders, ensure program integrity, and improve operational efficiency.

Position Responsibilities:

  • Lead end to end development of fraud detection and risk analytics models, including probabilistic models, anomaly detection, and ensemble approaches.


  • Perform advanced modeling and AI analysis on large, complex datasets to identify emerging fraud patterns and root causes.


  • Demonstrate proficiency in developing, fine-tuning, and deploying Generative AI models such as GPT models, as well as other innovative architectures. This includes understanding the nuances of model selection, optimization, and evaluation to ensure high performance and accuracy, while managing cloud-based solutions to ensure scalability, security, and performance.


  • Build and optimize modular RAG (Retrieval-Augmented Generation) systems, apply advanced retrieval methods, and evaluate and monitor the performance of RAG systems.


  • Apply large language models (LLMs) to parse complex documents and handle diverse layouts, such as multi-column text, tables, and images, and converting them into machine-readable formats to extract structured information.


  • Stay up-to-date with the latest advancements in Generative AI, prompt engineering, Agentic Framework, and cloud technologies, to apply them and enhance our data science capabilities.


  • Collaborate with data engineers and ML engineers to integrate data science solutions into existing systems and workflows.


  • Communicate sophisticated technical concepts and findings to both technical and non-technical partners, ensuring clear understanding and agreement.


  • Review the work of other Data Scientists and take part in model and code reviews.


  • Collaborate with multi-functional teams to identify and define business requirements, ensuring alignment with data science objectives.


Required Qualifications:

  • Master's, or Ph.D. degree in Computer Science, Data Science, Statistics, Engineering, Physics, or a related quantitative field.


  • 5+ years of hands on industry experience in developing probabilistic models, analytics, and machine learning algorithms, including real world experience of applying analytics models, with a strong focus on machine learning, generative AI, timely engineering, and RAG applications


  • Proficiency in programming languages such as Python and experience with machine learning libraries/frameworks, e.g., PyTorch, scikit-learn, Hugging Face, SQL, graph databases (Neo4j/Cypher, Cosmos DB


Preferred Qualifications:

  • Knowledge of professional software engineering practices & standard methodologies for the full software development process, including coding standards, code reviews, source control management, build processes, testing, and operations.


  • Strong collaboration and elaboration skills; demonstrates a strong commitment to organizational success; shares resources and demonstrates knowledge across the organization.


  • Strong problem-solving skills and the ability to think critically and creatively to develop innovative solutions.


  • Excellent communication and collaboration skills, with the ability to work optimally in multi-functional teams.


  • Strong problem solving mindset with the ability to think critically and creatively.


  • Excellent communication and collaboration skills, with comfort working in cross functional teams.


When you join our team:

  • We'll empower you to learn and grow the career you want.


  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.


  • As part of our global team, we'll support you in shaping the future you want to see.


#LI-Hybrid

The role being advertised is an existing vacancy.

Referenced Salary Location
Boston, Massachusetts

Working Arrangement

Hybrid

Salary range is expected to be between
$107,450.00 USD - $199,550.00 USD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

About Manulife Financial Corporation

John Hancock's core retail products in the U.S. focus on providing financial solutions at every stage of our clients' lives. Our product suite includes life insurance, mutual funds, 401(k) plans, long-term care (LTC) insurance, and annuities. We distribute our products primarily through licensed financial advisors, and through John Hancock Financial Network, a national network of independent firms.

Manulife Financial Corporation Careers

Join the dynamic team at Manulife Financial Corporation, a leading global financial services group dedicated to helping people make their decisions easier and lives better. With a presence in more than 20 countries, Manulife offers a diverse range of job opportunities that empower professional growth and innovation in the financial sector. Work You’ll Do At Manulife, every position contributes to our inclusive culture of diversity, leadership, and innovation. We are committed to fostering a workplace where every team member feels valued and has the opportunity for personal and professional growth. Join us to be part of a company that values your skills and passion. Explore a Wealth of Opportunities Whether you're seeking your first internship or a seasoned professional aiming to advance your career, Manulife offers a spectrum of career paths ranging from finance and marketing to technology and customer service. Our job opportunities are designed to enhance your skills through robust training programs and hands-on experience in a supportive environment. Innovate with Us Drive transformation in the financial services industry with Manulife’s commitment to technology and innovation. Work alongside over 34,000 professionals globally, leveraging cutting-edge tools and processes that redefine how financial services are delivered. Be Part of a Great Team Manulife’s team-oriented approach ensures that everyone’s voice is heard and valued. Collaborate with talented professionals from diverse backgrounds to develop solutions that improve the lives of our customers. Enjoy the benefits of a global company that supports your ambitions with resources and opportunities to lead and innovate. Future-Proof Your Career Manulife supports your career journey with continuous learning and development opportunities. From leadership training to networking events, we provide the tools to succeed and the platforms to showcase your achievements. Our commitment to career growth ensures that your journey with us will be rewarding and impactful. Stay Connected Join Our Team Discover the range of job opportunities at Manulife by exploring open positions that match your skills and interests. We are always on the lookout for curious, driven, and innovative team players who are ready to make a difference. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Manulife is dedicated to providing you with the resources to thrive in your career. Job Alert Emails Customize your experience by subscribing to receive job alerts and insider information tailored to your preferences. Learn about exciting and rewarding opportunities as they arise and how you can be a part of our transformative team. Join Manulife Financial Corporation today and be part of a leading company where your career is as rewarding as it is impactful. Explore how far your talents can take you in an environment built on respect, integrity, and a desire to achieve the best outcomes for our clients and our team.
Learn more about Manulife Financial Corporation
Size
38,000 employees
Market Cap
$33.4 billion
Industry
Founded
1887
5 Year Trend
+1%
NASDAQ

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