VXI Global Solutions

Senior Data Scientist, Lending

VXI Global Solutions$133K — $185K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of hands-on experience in product or business data science, ideally in FinTech, lending, or credit.
  • Expert-level SQL skills and proficiency in Python.
  • Strong knowledge of applied statistics, experimental design, and A/B testing.
  • Experience with machine learning for business applications, particularly in lending.
  • Proven ability to advise senior cross-functional partners and influence data-driven decisions.
  • Strong proactive problem discovery skills, seeking patterns and opportunities in data.
  • Exceptional data storytelling and visualization abilities, with experience in tools like Hex and Looker.

Responsibilities

  • Collaborate independently with Lending, Engineering, Risk, and Finance teams to shape product strategy.
  • Develop a robust A/B testing program, including metric creation and results analysis.
  • Provide self-service analytics to PMs and engineers while conducting ad hoc analyses.
  • Utilize advanced statistical methods to address lending-related questions such as origination pacing and retention.
  • Own and analyze funnel metrics that influence experiments and product decisions.
  • Ensure high-quality tracking of member behavior through Chime's mobile app.
  • Create dashboards to monitor the health of products and recommend actions based on findings.

Benefits

  • Hybrid work model with defined in-office and remote schedules for connectivity.
  • In-office perks including backup care services and subsidized commuting benefits.
  • Comprehensive benefits package including medical, dental, vision, life, and disability insurance.
  • Generous vacation policy with company-wide paid days off.
  • 1% of work time allocated for supporting community organizations.
  • Annual wellness stipend for eligible expenses related to health.
  • Paid parental leave accessible for both birthing and non-birthing parents.
  • Access to family planning tools and reimbursements for fertility-related expenses.
  • Engaging in-person and virtual events to foster team connection and community.
Full Job Description
About the role

We're looking for a Sr. Product Data Scientist to partner with our Lending Product, Engineering, Risk, and Finance teams to drive measurable impact across Chime's portfolio of liquidity and credit products - MyPay, Instant Loans, SpotMe, and Line of Credit. You'll turn data into the decisions that shape how millions of members access liquidity, build credit, and get value from Chime - while balancing growth, member trust, and risk/compliance performance.

This role sits at the intersection of product, data, experimentation, and risk. You'll own funnels end-to-end, design and analyze A/B tests, and translate ambiguous business questions into clear, prioritized recommendations that ship. You'll connect member liquidity outcomes to business metrics like revenue, losses, and Direct Deposit growth - not just product usage.

The base salary offered for this role and level of experience will begin at $133,000 and up to $185,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
  • Operate as an independent thought partner to Lending Product, Engineering, Risk, and Finance - shaping strategy, not just measuring it. You'll proactively surface opportunities and risks, framing the right questions before they're asked.
  • Build a rich experimentation and A/B testing program across MyPay, Instant Loans, and SpotMe - including metric creation, experiment design, power analysis, and results analysis.
  • Drive data-informed decisions across the Lending org by equipping PMs and engineers with self-service analytics, and running ad hoc analyses and causal studies.
  • Apply advanced causal inference, time-series, and forecasting methods to lending questions - origination pacing, adoption, repayment, and retention - plus occasional ML for member segmentation.
  • Own metrics across the lending funnel - adoption, conversion, take rate, originations, revenue, retention, delinquency, losses, and Direct Deposit growth/retention - and use them to drive experiments.
  • Help establish high-quality eventing to track member behaviors along liquidity and credit journeys through Chime's mobile app.
  • Define what "good" looks like - optimizing for long-term member and business value while balancing growth against loss and risk - and build dashboards to track portfolio and product health.
  • Translate complex findings into executive-ready narratives that inspire action and alignment.
To thrive in this role, you have
  • 5-7 years of relevant hands-on experience in product or business data science (FinTech, lending, or credit a plus).
  • Expert-level SQL ability and proficiency in Python.
  • Broad knowledge of applied statistics, experimental design, and analysis of A/B tests. Demonstrated experience with machine learning techniques for applied business use cases.
  • Demonstrated experience acting as a trusted advisor to senior cross-functional partners - influencing decisions through both data and judgment. Comfort speaking fluently in adoption, approval/conversion rates, and loss/risk tradeoffs is a strong plus.
  • A strong bias toward proactive problem discovery. You don't wait for tickets - you explore data, spot patterns, and bring forward opportunities that meaningfully change product direction.
  • Strong business intuition and judgment, and experience applying prioritization frameworks to your work (e.g., RICE, Eisenhower matrix).
  • Exceptional data storytelling and data visualization ability. Experience with Hex and Looker a plus
  • Familiarity with building data pipelines using tools like dbt or Airflow.
  • Familiarity with AI coding tools (such as Claude Code and Cursor).

#LI-Hybrid #LI-AM1

What we offer for our full-time, regular employees
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
  • Competitive salary based on experience
  • 401k match plus great medical, dental, vision, life, and disability benefits
  • Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
  • In-person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

About VXI Global Solutions

VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
Learn more about VXI Global Solutions
Size
30,000 employees
Industry
Founded
1998

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