The Travelers Companies, Inc

Senior Data Engineer (AWS, Databricks, Python)

The Travelers Companies, Inc$139K — $230K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or related STEM field.
  • Ten years of related data engineering experience.
  • Advanced skills in cloud platforms, programming languages, and software engineering practices.
  • Strong delivery skills for software design and quality assurance.
  • Demonstrated track record of domain expertise in data solutions and business partnerships.
  • Exceptional problem-solving abilities with data-driven approaches.
  • Excellent communication skills to convey technology concepts effectively.

Responsibilities

  • Lead data engineering for the migration to a new SaaS-based call center platform.
  • Design and deploy data pipelines for AI-driven transcript analytics.
  • Build and maintain data pipelines for digital application data integration.
  • Enhance digital user experience through scalable data solutions.
  • Design complex data solutions aligning with data strategies.
  • Analyze complex data sources to determine their value and usage.
  • Act as a data subject matter expert to educate users on data products.

Benefits

  • Health insurance coverage for employees and eligible family members from day one.
  • 401(k) contributions matched dollar-for-dollar up to 5% of eligible pay, and a fully funded pension plan.
  • Minimum of 20 days Paid Time Off annually plus nine paid company holidays.
  • Access to a wellness program that supports various health and caregiving needs.
  • Encouragement for community involvement through volunteer rewards and matching gift programs.
Full Job Description
Job Category

Data Analytics, Data Science, Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$139,400.00 - $230,000.00

Target Openings

1

What Is the Opportunity?

Travelers Data Engineering team constructs pipelines that contextualize and provide easy access to data by the entire enterprise. As a Senior Data Engineer you will accelerate growth and transformation of our analytics landscape. You will bring a strong desire to guide team members' growth and develop data solutions that translate complex data into user-friendly terminology. You will leverage your ability to design, build and deploy data solutions that capture, explore, transform, and utilize data to support Artificial Intelligence, Machine Learning and business intelligence/insights.What Will You Do?
  • Call Center Platform Modernization: Lead data engineering efforts supporting the migration to a new SaaS-based call center platform, building and maintaining pipelines that integrate the modernized upstream data source into the enterprise analytics ecosystem.
  • AI-Powered Transcript Analytics: Design and deploy data pipelines that process call transcript data at scale, leveraging Generative AI tools to perform sentiment analysis, topic modeling, entity extraction, and summarization to surface actionable insights across the Customer and Digital Analytics group.
  • Digital Analytics Data Integration: Build and maintain data pipelines that ingest and consolidate data from a diverse portfolio of customer and agent-facing digital applications, including public mobile and web platforms supporting policy rating, issuance, and maintenance.
  • User Experience Optimization: Enable analytics capabilities that help teams understand and improve the digital experience across Travelers' front-end applications by engineering reliable, scalable data solutions that capture user interaction and behavioral data.Build and operationalize complex data solutions, correct problems, apply transformations, and recommending data cleansing/quality solutions.
  • Design complex data solutions, including incorporating new data sources and ensuring designs are consistent across projects and aligned to data strategies.
  • Perform analysis of complex sources to determine value and use and recommend data to include in analytical processes.
  • Incorporate core data management competencies including data governance, data security and data quality.
  • Act as a data and technology subject matter expert within lines of business to support delivery and educate end users on data products/analytic environment.
  • Perform data and system analysis, assessment and resolution for defects and incidents of high complexity and correct as appropriate.
  • Collaborate across team to support delivery and educate end users on complex data products/analytic environment.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • Bachelor's Degree in STEM related field or equivalent.
  • Ten years of related experience.
  • Advanced knowledge of tools, techniques, and manipulation including cloud platforms, programming languages, and modern software engineering practices.
  • Strong delivery skills including the ability to determine the software design strategy and methodology to be used for efforts, use automated tests, analysis, and informed feedback loops to ensure the quality and production readiness of work before release, monitor the health of work efforts and that of adjacent systems.
  • Demonstrated track record of domain expertise including the ability to develop business partnerships and influence priorities by identifying solutions that are aligned with current business objective and closely follow industry trends relevant to domain, understanding how to apply them, and sharing knowledge with coworkers.
  • Strong problem solver who utilizes data and proofs of concepts to find creative solutions to difficult problems involving a significant number of factors with broad implications, reflects on solutions, measures impact, and uses that information to ideate and optimize.
  • Excellent communication skills with the ability to develop business partnerships, describe technology concepts in ways the business can understand, document initiatives in a concise and clear manner, and empathetically and attentively listen to others thoughts and ideas.
  • Ability to lead and take action even when there is no clear owner, inspire and motivate others, and be effective at influencing team members.


What is a Must Have?
  • Bachelor's degree in computer science, related STEM field, or its equivalent in education and/or work experience.
  • 6 additional years of data engineering experience.


What Is in It for You?
  • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

About The Travelers Companies, Inc

Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of their customers and anticipating their needs for the future. There is no stronger testament to their dedication to protecting customers from loss than their continued innovation and ability to transform their industry. In fact, from the first-ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, their history of advancements has propelled their company—and their industry—towards ever higher standards for customers. Travelers is a company that works hard at the science of what they do: they analyze information, process perspectives and measure results to create the best combination of products and services. They work equally hard at customer service and how they interact with the people whom they do business. Over the years, they've strived to earn their customer's loyalty by continually improving their abilities to listen and respond to their needs.

The Travelers Companies, Inc Careers

Join the vibrant team at The Travelers Companies, Inc, a leader in the insurance industry, and propel your career to new heights with a company known for its commitment to innovation, leadership, and professional growth.

Explore Job Opportunities and Growth

At The Travelers Companies, Inc, we offer a plethora of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking a position in management, customer service, underwriting, or IT, we have a place for you. Our commitment to professional growth means we provide unparalleled career advancement tools and leadership training to help you climb the ladder of success.

Internship Programs: A Gateway to Employment

Kickstart your career with our dynamic internship programs. These opportunities are designed not just to teach, but to challenge and expand your understanding of the industry. Internships at Travelers are a perfect way to enhance your resume and gain valuable real-world experience, making you a competitive candidate for future employment.

Culture and Benefits

At The Travelers Companies, Inc, we pride ourselves on a culture that fosters diversity, networking, and innovation. Our team is our family, and we support each other's professional and personal growth. The benefits at Travelers are comprehensive, designed to meet the diverse needs of our employees, including health, wellness, and continuous education.

Hiring Process: What to Expect

Our hiring process is straightforward and transparent, designed to find passionate, curious, and solution-driven team players. From the initial application and resume submission to the interview, we ensure that every candidate is treated with respect and given a fair chance to demonstrate their capabilities.

Career Development and Training

We believe in nurturing talent and providing our team with the tools they need to succeed. Our career development programs include professional training, diversity training, and skills enhancement workshops. These resources are tailored to foster innovation and empower our employees with the latest industry knowledge and best practices.

Join Our Team

Are you ready to explore the exciting career opportunities at The Travelers Companies, Inc? Search open positions that match your skills and interests. We are always looking for individuals who are driven to innovate and lead.

Stay Connected

Keep up to date with the latest news, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the rewarding opportunities that await at The Travelers Companies, Inc.

Explore Careers at The Travelers Companies, Inc

Embark on a journey of growth, opportunity, and excellence. At The Travelers Companies, Inc, your career is just beginning. Join us and make a difference in a company that values leadership, diversity, and forward-thinking.
Learn more about The Travelers Companies, Inc
Size
30,800 employees
Market Cap
$44.1 billion
Industry
Net Income
$2.6 billion
Founded
1853
5 Year Trend
+4.7%
Revenue
$32 billion
NASDAQ

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