Senior Data Analyst

Webhelp$92K — $125K *
Omaha, NE 68179In-Person
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Data Science, Computer Science, Statistics, Engineering, or a related field.
  • 7+ years of experience in data analytics or reporting roles.
  • Proven experience building enterprise-grade reporting solutions.
  • Strong SQL skills, including complex joins, performance tuning, and data validation.
  • Experience with data visualization tools such as Power BI, Tableau, or similar platforms.
  • Proficiency in Python or R for data wrangling and analysis.
  • Understanding of ETL/ELT pipelines and data modeling concepts.

Responsibilities

  • Design and build end-to-end reporting solutions, including dashboards and ad-hoc analysis.
  • Partner with various stakeholders to define reporting requirements and KPIs.
  • Develop and maintain data models and pipelines for reliable reporting.
  • Analyze large datasets to identify trends, anomalies, and improvement opportunities.
  • Ensure data quality and accuracy across reporting outputs.
  • Translate complex data into clear insights for leadership.
  • Drive standardization and automation of reporting processes.
  • Collaborate with engineering teams on data sourcing and performance optimization.

Benefits

  • Medical, dental, and vision insurance.
  • Comprehensive employee assistance program.
  • 401(k) retirement plan.
  • Paid time off and holidays.
  • Paid learning days.
Full Job Description

Job Title:

Senior Data Analyst

Job Description

Role: Sr Data Analyst

Location: Omaha, NE (Onsite – 5 days a week)

We are looking for a Senior Data Analyst to lead reporting and analytics efforts across operations. This role will focus on building scalable, accurate reporting, identifying insights from operational data, and enabling data-driven decisions across business and technology teams.

Key Responsibilities

  • Design and build end-to-end reporting solutions, including dashboards, recurring reports, and ad-hoc analysis aligned to business needs.

  • Partner with stakeholders acrossOperations, DQAS, OPCC, and Technology teamsto define reporting requirements and KPIs.

  • Develop and maintain data models and pipelines to support reliable reporting.

  • Analyze large datasets to identify trends, anomalies, and opportunities for operational improvement.

  • Own data quality validation and ensure accuracy across reporting outputs.

  • Translate complex data into clear, actionable insights for leadership.

  • Drive standardization and automation of reporting processes to reduce manual effort.

  • Support incident analysis by providing data-backed root cause insights.

  • Collaborate with engineering teams on data sourcing, transformations, and performance optimization.

Required Skills

  • StrongSQLskills, including complex joins, performance tuning, and data validation.

  • Experience with data visualization tools such asPower BI, Tableau, or similar platforms.

  • Proficiency in data wrangling and analysis usingPython or R.

  • Experience working with large datasets and data warehouse platforms such asSnowflake, Azure, Hadoop, or similar technologies.

  • Understanding ofETL/ELT pipelinesand data modeling concepts.

  • StrongExcelskills for ad-hoc analysis and validation work.

  • Experience withdata quality frameworksand validation techniques.

Preferred Skills

  • Experience withoperational or real-time reporting environments.

  • Familiarity withrailroad, logistics, or transportation data.

  • Exposure to theAzure data stack, includingADF, Synapse, and Databricks.

  • Understanding ofevent-driven systemsandstreaming data.

Soft Skills

  • Strong stakeholder communication and the ability to translate data into business impact.

  • Ability to work across business and technology teams without formal authority.

  • Highly analytical with a strong problem-solving mindset.

  • Self-driven and able to operate in ambiguous and fast-paced environments.

Qualifications

  • Bachelors degree inData Science, Computer Science, Statistics, Engineering, or a related field.

  • 7+ years of experience in data analytics or reporting roles.

  • Proven experience buildingenterprise-grade reporting solutions.

The base salary for this position is $ 92,250 to $125,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 06/14/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

#LI-Onsite
#Omaha
#Nebraska

Location:

USA, NE, Work-at-Home

Language Requirements:

Time Type:

Full time


Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

About Webhelp

Webhelp Careers

Joining Webhelp presents a prime opportunity to be part of a diverse team of professionals, where innovation and leadership in the customer experience industry are redefined daily. Webhelp stands as a beacon of growth and professional development, offering a plethora of job opportunities across various sectors.

Work You’ll Do

At Webhelp, the focus is on empowering employees to master their career paths with robust support systems and resources. The company fosters a culture where skill development and leadership are paramount, ensuring that every team member can thrive in their chosen career trajectory.

Explore Job Opportunities and Growth

Webhelp is dedicated to providing a dynamic work environment with ample opportunities for professional growth through job positions in multiple disciplines. Whether looking for an entry-level position or a more senior role, Webhelp offers a path that caters to diverse career aspirations and skills.

Internship Programs

Start with a solid foundation through Webhelp’s internship programs. These positions are designed to offer real-world experience in a nurturing environment, preparing interns for full-time employment with hands-on learning and networking opportunities.

Innovative Work Environment

Innovation is at the core of Webhelp’s operations, driving the company to stay ahead in providing cutting-edge solutions for customer engagement and support. Employees at Webhelp are encouraged to bring fresh ideas to the table, fostering an environment where creativity and innovation are rewarded.

Diversity and Inclusion

Webhelp is committed to creating a workplace that reflects the diversity of the communities it serves. The company’s diversity training ensures that all employees feel valued and understood, contributing to a richer, more inclusive workplace.

Benefits and Culture

The benefits at Webhelp go beyond traditional employment perks. Employees enjoy a supportive and inclusive culture, comprehensive health benefits, and programs designed to promote work-life balance. This supportive environment ensures that every team member’s well-being is a priority.

Leadership and Professional Development

Leadership at Webhelp is about inspiring and facilitating growth. With access to cutting-edge training and development programs, employees are equipped to take on leadership roles, driving the company and their careers forward.

Career Advancement

Webhelp believes in nurturing talent from within. Career advancement is a key focus, with numerous employees rising through the ranks to take on more significant challenges and leadership roles. The company supports career progression through continuous learning and development opportunities.

Join the Team

Webhelp is continuously hiring, searching for passionate, curious, and innovative team players. Explore open positions that match your skills and interests on the Webhelp careers page.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights from Webhelp professionals. These resources are invaluable for those looking to enhance their career trajectory and stay ahead in the competitive job market.

Networking and Professional Growth

At Webhelp, networking doesn’t just enhance professional growth; it’s essential to the innovative and collaborative culture. Employees are encouraged to connect, share, and leverage collective knowledge to drive personal and company success.

Prepare for Your Interview

When preparing for an interview at Webhelp, ensure your resume highlights relevant experience and skills that align with the position you are applying for. The interview process not only assesses fit but also embraces potential, looking for individuals who can contribute to and grow with the team.

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