VXI Global Solutions

Senior Data Analyst, Growth Product

VXI Global Solutions$133K — $185K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in product or business analytics roles, preferably in FinTech.
  • Expert-level SQL skills and proficiency in Python.
  • Knowledge of applied statistics, experimental design, and A/B test analysis.
  • Experience with machine learning techniques in business applications.
  • Demonstrated ability to advise senior cross-functional teams using data-driven insights.
  • Proactive problem solver with strong business intuition and prioritization skills.
  • Exceptional ability in data storytelling and visualization, particularly with tools like Hex and Looker.
  • Familiarity with data pipeline construction using dbt or Airflow, and AI coding tools.

Responsibilities

  • Act as an independent thought partner in shaping product strategy through data insights.
  • Design and implement comprehensive A/B testing programs to enhance member experiences.
  • Enable data-informed decision making by providing self-service analytics to PMs and engineers.
  • Apply advanced statistical methods for causal inference and forecasting relevant product questions.
  • Establish metrics to track user engagement and retention to identify product improvement opportunities.
  • Ensure detailed tracking of user behaviors along customer journeys in Chime's app.
  • Create operational dashboards that monitor business health and product success.
  • Translate complex analytical data into actionable narratives for cross-team engagement.

Benefits

  • Flexible work policy with structured in-office days and remote work options.
  • In-office perks including subsidized commuting and backup care services.
  • Comprehensive 401k matching with strong medical, dental, and vision benefits.
  • Generous vacation policy including company-wide days off.
  • 1% of work time dedicated to community service.
  • Annual wellness stipend for health-related expenses.
  • Substantial paid parental leave for all parents.
  • Access to family planning resources, including financial assistance for fertility and adoption services.
  • Engaging team events and activities for personal and professional development.
Full Job Description
About the role

We're looking for a Sr. Growth Product Data Analyst to partner with our Growth Product and Engineering teams to drive measurable impact across the member journey - from acquisition to conversion through long-term retention. You'll turn data into the decisions that shape how millions of members discover, direct deposit, and get value from Chime.

This role sits at the intersection of product, data, and experimentation. You'll own funnels end-to-end, design and analyze A/B tests, and translate ambiguous business questions into clear, prioritized recommendations that ship.

In this role, you will work closely with product managers, design, engineers, product & lifecycle marketing, and operational stakeholders to foster a data-driven product development culture, advise our product roadmaps, and build a deep understanding of member behavior.

The base salary offered for this role and level of experience will begin at $133,000 and go up to $185,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
  • Operate as an independent thought partner to Product, Engineering, and Design - helping shape strategy, not just measure it. You'll proactively identify opportunities and risks, framing the right questions before they're even asked.
  • Work with the team to develop a rich program of experimentation and A/B testing to improve member product experiences, including metric creation, experiment design, power analysis, and analysis of experiment results.
  • Drive data-informed decision making within Growth org by equipping PMs and engineers with self-service analytics tools, and conducting ad hoc analyses and causal studies for the team.
  • Use advanced statistical methods for causal inference, as well as time-series and other forecasting techniques, to solve product questions for the team. Occasionally apply machine learning methods for problems such as customer segmentation.
  • Build metrics to measure user funnels, product engagement, and retention, and use those metrics to help brainstorm potential product experiments to drive improvements in them.
  • Help the team establish high-quality eventing to allow the tracking of detailed user behaviors along customer journeys through Chime's mobile app.
  • Develop and evolve team metrics that define what "good" looks like - ensuring that we optimize for long-term member and business value - and build operational dashboards to track business and product health.
  • Translate complex analytical findings into compelling, executive-ready narratives that inspire action and alignment across teams.
  • Develop robust data pipelines in dbt for your team, and continuously improve the quality and accessibility of customer data.
To thrive in this role, you have
  • 5-7 years of relevant hands-on experience in product or business analytics roles (FinTech a plus).
  • Expert-level SQL ability and proficiency in Python.
  • Broad knowledge of applied statistics, experimental design, and analysis of A/B tests. Demonstrated experience with machine learning techniques for applied business use cases.
  • Demonstrated experience acting as a trusted advisor to senior cross-functional partners - influencing decisions through both data and judgment.
  • A strong bias toward proactive problem discovery. You don't wait for tickets - you explore data, spot patterns, and bring forward opportunities that meaningfully change product direction.
  • Strong business intuition and judgment, and experience applying prioritization frameworks to your work (e.g., RICE, Eisenhower matrix).
  • Exceptional data storytelling and data visualization ability. Experience with Hex and Looker
  • Familiarity with building data pipelines using tools like dbt or Airflow.
  • Familiarity with AI coding tools (such as Claude Code and Cursor).

#LI-Hybrid #LI-AM1

What we offer for our full-time, regular employees
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
  • Competitive salary based on experience
  • 401k match plus great medical, dental, vision, life, and disability benefits
  • Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
  • In-person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

About VXI Global Solutions

VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
Learn more about VXI Global Solutions
Size
30,000 employees
Industry
Founded
1998

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