We are looking for a self-starter with a passion for data and technology to join the Digital Analytics team within the Enterprise Digital Product office (EDP). You will work in a dynamic environment with teams focused on using digital products to improve consumer experiences across healthcare. The ideal candidate has experience with Adobe Analytics, CJA and/or Launch, tag management, project management, works well in matrixed organization, and is an effective problem solver and communicator.
This role will be responsible for supporting the implementation and enablement of digital analytics tools on UHG's leading consumer applications. The position will partner with product, analytics, and engineering teams in EDP to manage digital analytics implementations.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:- Translates complex technical updates into easily digestible summaries for internal and external stakeholders
- Creates, reviews and/or approves technical implementation guides and specifications for clean, consistent delivery of digital analytics
- Guides team on technical requirements and best practices
- Partners with technical leads to validate fixes and ensure readiness for release. Ensure efficiency in workflow between QA and UAT within the team
- Serves as the primary liaison between development, product, and analytics teams to keep work moving and aligned
- Manages projects and implementation within their portfolio ensuring timelines are met and blockers are escalated
- Serves as the primary authority for timeline estimation and sequencing, ensuring timely communication of changes
- Support resource assignment and capacity planning to aid in resource forecasting for project demands, including making capacity planning process recommendations for the broader team
- Manage and coordinate communications among all applicable stakeholders, including weekly standups and intake review, to ensure transparency and alignment
- Lead overall process improvement initiatives where appropriate; develop creative strategies and innovative solutions to address complex challenges
- Exercise judgment to approve deviations from established standards when necessary to achieve project goals
- Manage multiple projects, with multiple remote teams, simultaneously
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- 2+ years of experience working with tag manager tools in a digital analytics capacity (Adobe Launch, Google Tag Manager, Tealium, or similar)
- 2+ years of project management experience working with large, distributed teams
- 2+ years of experience with Project Managements tools (e.g. Rally, Jira, Workfront)
- 2+ years of experience with MS Office tools (Excel, Word, PowerPoint)
- Experience working with development sprints and timelines, especially in relation to digital analytics implementations
- Demonstrated ability to work with and within cross-functional teams
- Demonstrated solid organization skills and proven excellence in problem-solving, communication, and follow-through
Preferred Qualifications:- Experience with consumer applications and digital customer experience
- Experience working in a fast-paced, dynamic environment and ability to adapt quickly to changing priorities and business needs
- Understanding of agile methodologies and product management best practices, with experience in leading agile product teams
- Background in healthcare, financial services, or other regulated industries with privacy considerations (HIPAA, GDPR, CCPA)
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
