Starbucks Corporation

senior cybersecurity analyst

Starbucks Corporation$100K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or related field or 3+ years of relevant experience.
  • Knowledge of business principles and technology practices for successful outcomes.
  • Strong analytical and problem-solving expertise.
  • Excellent oral and written communication skills.
  • Hands-on experience with GRC/IRM platforms and IT compliance.

Responsibilities

  • Serve as a subject-matter expert in technology compliance domains.
  • Lead compliance automation initiatives to enhance control execution.
  • Design and maintain GRC capabilities to support enterprise systems.
  • Develop and implement risk and control matrices for regulatory compliance.
  • Manage GRC/compliance products and drive continuous improvement in capabilities.

Benefits

  • Opportunity for professional growth within a leading brand.
  • Access to comprehensive training and development programs.
  • Collaborative work environment with cross-functional teams.
  • Focus on diversity, equity, and inclusion initiatives.
  • Flexible work arrangements to promote work-life balance.
Full Job Description
Job Summary and Mission
This role supports Starbucks Technology by driving compliance programs-including SOX, PCI, SWIFT, and emerging regulations-through effective risk-to-control alignment and scalable compliance operations. The cybersecurity analyst senior partners across GCS, ST, and business teams to develop and improve enterprise compliance services, requiring strong interpersonal skills and clear communication.

The role designs and maintains GRC capabilities across policies, standards, controls, assessments, and automation. The ideal candidate brings deep IT compliance expertise and hands-on experience with GRC/IRM platforms, enabling continuous control monitoring, evidence automation, and actionable risk insights. This position operates with significant independence, proactively identifying requirements, improving processes, and leading cross-functional change.

Summary of Key Responsibilities
Leadership -
  • Serve as a subject-matter expert across key technology compliance domains (e.g., SOX ITGC, PCI DSS, SWIFT, ISO/IEC 27001, NIST CSF/800-53, SOC 2), navigating cross-functional dependencies and translating regulatory obligations into actionable, risk-based controls.
  • Partners with managers, engineers, and cross-functional teams to drive compliance within technology products and solutions, build strong working relationships, and provide advisory support that aligns requirements, policies, standards, and controls that reduce risk and strengthen
    operational resilience
  • Develop training and reusable templates to help compliance scale across the enterprise
  • Operate in a largely self-directed manner; escalate risks and decisions appropriately.

Solution Design and Automation -
  • Lead compliance automation initiatives to streamline control execution, validation, evidence collection, and monitoring through scalable, technology-driven workflows.
  • Design and configure Governance Risk Compliance (GRC)/Integrated Risk Management (IRM) capabilities (e.g. control libraries, issues and risk management, assessments, evidence orchestration), integrating with enterprise systems to automate data flows, control testing, and compliance reporting.
  • Enable continuous control monitoring by defining data models, automation patterns (APIs, eventing, scripting), with an increasing focus on AI-assisted detection, testing, and anomaly identification to reduce manual effort and expand assurance coverage.
  • Build intelligent dashboards and metrics that visualize control health, risk posture, findings, exceptions, and remediation progress, incorporating role-based experiences and leveraging AI/ML insights to surface emerging risks and control degradation trends.
  • Continuously identify and implement automation, standardization, and reuse opportunities to improve productivity, quality, and cost efficiency.

Compliance Program Operations -
  • Design risk and control matrices that support regulatory requirements and internal standards.
  • Provide consulting and guidance to ensure effective use of compliance and risk-management tools and processes.
  • Develop budget recommendations to support compliance initiatives and program maturity.
  • Own multiple compliance products and maintain deep knowledge of relevant Starbucks and industry domain areas.
  • Apply LEAN and user-centered design techniques to simplify compliance processes and improve partner experience.
  • Administer and support GRC tools and integrations, including triaging requests, managing queues against SLAs, and coordinating with vendors and cross-functional teams.
  • Develop and maintain documentation (wikis, knowledge articles, runbooks) and deliver training on compliance services, tooling, and governance processes.
  • Coordinate and execute control assessments, readiness reviews, and walkthroughs, collecting and validating evidence for internal and external audits.
  • Perform root-cause analysis and drive durable remediation through control improvements, process changes, or automation.
  • Track and report remediation status, risk acceptance, and exceptions in partnership with control owners and audit stakeholders.

Agile Delivery -
  • Own and refine the compliance services backlog by creating user stories, defining acceptance criteria, and driving delivery within agile sprint cadences.
  • Manage GRC/compliance products and services, applying continuous improvement to mature capabilities over time.
  • Collaborate with stakeholders to define requirements, assess business value, prioritize backlog items, and maintain user personas that support the compliance program.
  • Define controls and compliance goals, KPIs, and measurement plans to evaluate program effectiveness with minimal oversight.
  • Balance scope, capacity, and timelines to deliver small feature sets and enhancements aligned to business and compliance outcomes.
  • Develop strategic and operational plans for compliance services, ensuring effective execution and measurable results.

Basic Qualifications
  • Bachelor's degree in computer science or related field or 3+ years of relevant experience.
  • Apply knowledge of business principles and technology practices to achieve successful outcomes in cross-functional activities.
  • Excellent analytical and problem-solving skills.
  • Generate comprehensive documentation in support of systems.
  • Exhibit exception oral and written interpersonal and communication skills.
  • Experience with Microsoft Office products such as Word, Excel, and PowerPoint proficiently.
  • Apply a deep understanding of business processes and process improvement initiatives.
  • Provide top-tier customer service.
  • Implement system development concepts effectively.
  • Proven working knowledge of system development lifecycle and IT operations.
  • Ability to use business knowledge, sound judgement, and resourcefulness to design and deploy highly reliable and sustainable technology solutions.
  • Ability to balance multiple priorities and meet deadlines.
  • Configuration knowledge of relevant applications/modules/platforms.

Preferred Qualifications
  • 3+ years of progressive industry experience in Information Risk Management, IT Governance, IT Compliance, Data Privacy or Internal/External
  • Technology Audit disciplines, with at least two of those years in an IT or a software development setting.
  • Exposure to Common Control Framework (CCF) practices with knowledge and ability to track common control requirements across numerous security and regulatory standards
  • Ability to work within large organizations to collaborate and drive cross-functional efforts, and build partnerships to secure the resources necessary to achieve goals
  • Certifications such as CISA, CISSP, CISM, CIPM or others focused on controls assurance, information security, data privacy or information risk management is a strong plus
  • Detailed and results-oriented, able to analyze data to justify product decisions and apply key learnings.
  • Strong verbal and written communications skills
  • Consistently uses communications skills to influence outcomes within a known skill set
  • Ability to balance multiple priorities and meet deadlines
  • Ability to thoroughly understand complex business and technical issues and influence decision making
  • Hands on experience in developing roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing
    conflicting requirements across teams in a fast-paced, changing environment
  • Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
  • Experience in engineering and/or platform role for GRC solutions and/or cybersecurity risk management solutions.


About Starbucks Corporation

Starbucks is an international chain of restaurants that retails handcrafted coffee, tea, and fresh food items. With 23,132 stores in 65 countries and territories, Starbucks locations serve hot and cold drinks, whole-bean coffee, microground instant coffee, espresso, caffe latte, full-leaf teas, evolution fresh juices, pastries, and snacks. Most stores also sell pre-packaged food items, hot and cold sandwiches, and items such as mugs and tumblers. The stores also offer a variety of beers, wines, and appetizers, and markets books, music, and film. Some of the company’s products are seasonal or specific to the locality of the store. Starbucks-brand coffee, ice cream, and bottled cold coffee drinks are also sold at grocery stores. Starbucks was founded by Orin Smith in October 1971 and is based in Seattle, Washington.

Starbucks Corporation Careers

Join the vibrant team at Starbucks Corporation, a premier destination for passionate, innovative professionals seeking impactful careers in the coffee industry and beyond. As a global leader in coffee and a champion of sustainable practices, Starbucks offers unparalleled job opportunities that promise both personal and professional growth.

Work You’ll Do

Embark on a fulfilling career path at Starbucks Corporation where you can blend your skills with a culture of excellence and innovation. Our team members are at the heart of our business, and we empower them through leadership development, diversity training, and continuous learning opportunities.

Transform Your Career

With Starbucks, you're not just taking a job; you're joining a culture that nurtures innovation, leadership, and a commitment to diversity and community involvement. Our baristas, managers, and corporate employees all play integral roles in our mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time.

Innovate and Lead

At Starbucks, innovation isn't just about coffee. It's about revolutionizing the way we connect with customers and grow our business. Lead the charge in creating and implementing new ideas as part of a team that values bold thinking and a fresh approach to challenges.

Professional Growth and Development

Starbucks is committed to the growth of its employees. Whether through professional development programs, internships, or leadership training, we provide the tools needed for you to advance your career within the company. Our robust benefits package supports the health, financial, and lifestyle needs of our team members and their families.

Join Our Team

Explore the array of job opportunities at Starbucks Corporation—from baristas to management positions. We are hiring creative, driven individuals who are ready to make meaningful contributions. Bring your unique perspective and talents to Starbucks and help us continue our legacy of innovation and exceptional service.

Networking and Career Advancement

Starbucks is a place where networking and professional relationships flourish. Connect with leaders and peers who can help guide your career path, and take advantage of our comprehensive training programs that prepare you for future leadership roles.

Internship Opportunities

Gain real-world experience and build your resume through a Starbucks internship. Our interns work on projects that matter, gaining skills that are crucial to succeeding in the coffee industry and beyond. It’s an opportunity to see what a career at Starbucks might look like, with many interns going on to full-time positions within the company.

Stay Connected

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Join us and be part of a company that prides itself on growth, innovation, and a positive employment culture.

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Explore Starbucks Careers

Whether you're beginning your career journey or looking to enhance it, Starbucks offers a dynamic path filled with opportunities for success. Join us and become part of a team that is passionate about coffee, community, and making a positive impact in the world.
Learn more about Starbucks Corporation
Size
383,000 employees
Market Cap
$113.2 billion
Industry
Net Income
$664.8 million
Founded
1971
5 Year Trend
+7.6%
Revenue
$23.1 billion
NASDAQ

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