Sprinklr

Security GRC Lead

Sprinklr$100K — $130K *
US-Anywhere
+ 3 other locationsRemote
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a technical/security field or relevant experience in governance, risk, and compliance.
  • 5-7+ years in risk, compliance management, or Information Security.
  • Familiarity with security controls frameworks like ISO 27001/27002 and NIST 800-53.
  • Experience with GRC tools and quick adaptation to new technologies.
  • Strong interpersonal, teamwork, and project management skills.
  • Excellent written and verbal communication abilities.
  • Capacity to work independently with minimal supervision and a strong sense of accountability.
  • Experience in process analysis and controls documentation.
  • Proven analytical and troubleshooting skills.

Responsibilities

  • Manage audit engagements including SOC 2, ISO 27001, and PCI-DSS.
  • Coordinate evidence gathering for audits, both internal and external.
  • Manage control libraries and assist in implementing internal controls.
  • Prepare agendas, document minutes, and track follow-ups in meetings.
  • Mentor junior staff to complete tasks accurately and on time.
  • Lead audits related to control management practices.
  • Conduct risk assessments and document risks in the risk register.
  • Assist in documenting, assessing, and remediating audit findings and risks.
  • Help manage security standards within the organization.
  • Maintain the GRC Confluence and shared drives.
  • Support risk and control management in the GRC tool.

Benefits

  • Opportunity to lead in a global organization with diverse teams.
  • Mentorship and leadership development for junior staff.
  • Flexibility to contribute to global meetings outside standard hours.
  • Access to professional growth in cybersecurity compliance and governance.
Full Job Description
Job Description

The GRC Lead is a position within the Sprinklr Security Governance, Risk, and Compliance (GRC) team, reporting to the Director, GRC. The role will be responsible for assisting the GRC team in the planning and delivery of critical compliance reports and certificates, including SOC 2, ISO 27001, C5, SOX ITGCs, PCI-DSS and other relevant programs. They will also assist the team in documenting, assessing, and tracking the remediation of any issues and risks raised during audit examinations and risk assessments.

Responsibilities:
  • Manage audit engagements (e.g. SOX, ISO 27001, C5 PCI-DSS, SOC 2, HIPAA), the audit request lists and ensure requests are being fulfilled appropriately by stakeholder management;
  • Coordinate and collate required evidence for external and internal audit support;
  • Managing the control and process libraries, and assisting the business in implementing internal controls;
  • Contribute to meetings by preparing agendas, document meeting minutes, and help track the completion of follow up;
  • Lead junior staff to ensure critical tasks are completed on time and per requirements;
  • Lead Internal/External Audits as it relates to documenting or evidencing control management practices;
  • Lead/participate in Risk Assessments and documenting risks within the risk register, and identifying and documenting the risk treatment;
  • Assist the business to document, assess, and remediate any issues raised during audit examinations and risk assessments;
  • Assist in management of Sprinklr security standards and policies;
  • Update and maintain the GRC Confluence and share drives;
  • Assist with management of risks, controls and requests in the GRC tool; and other duties or tasks as assigned by management
  • As this is a global organization, the GRC Lead may occasionally be asked to attend conference call meetings outside of normal respective office hours.


Qualifications:
  • A Bachelor's degree in a technical/security field or a non-technical degree with combination of governance, risk and compliance-related work experience;
  • At least 5-7+ years of experience in risk, compliance management or in an Information Security environment;
  • Knowledge of security controls frameworks such as ISO 27001/27002 and NIST 800-53;
  • Generally adept at picking up new technologies and experience working with a GRC tool;
  • Excellent interpersonal communication, teamwork and project management skills;
  • Strong written and verbal communication skills;
  • Strong sense of accountability with the ability to work independently with minimal direction and follow-up;
  • Demonstrated ability to perform process analysis and experience in documenting controls;
  • Proven analytical and troubleshooting skills;
  • A broad understanding of information security risk and controls;
  • Personal integrity, accountability, and the ability to take ownership of specific tasks and activities; and
  • Able to foster a collaborative working relationship with multiple areas and complex business lines, globally and remotely.

About Sprinklr

Sprinklr is an American software company based in New York City that develops a SaaS customer experience management platform. The company's software, also called Sprinklr, combines different applications for social media marketing, social advertising, content management, collaboration, employee advocacy, customer care, social media research, and social media monitoring. Sprinklr was founded in 2009 by technology executive Ragy Thomas. On June 23rd, 2021, the company went public on the New York Stock Exchange under the symbol CXM.
Learn more about Sprinklr
Size
2,000 employees
Market Cap
$2 billion
Industry
Founded
2009
NASDAQ

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