Responsibilities Drive regular benchmarking efforts to assess opportunities for buyer journey improvements for the platform. Conduct market research to understand user needs, pain points, and behaviors to optimize the buyer journey and maximize efficiency and user satisfaction. Collect business requirements and define project scope and key milestones. Facilitate user testing, using qualitative and quantitative methods, to identify systemic breakdowns, moments of confusion, or misaligned policies that erode buyer trust and facilitate identification of action plans and owners. Collaborate with cross-functional teams (including product, UX, content, operations, marketing, or business teams) to drive alignment on decision-making and roadmaps. Mentor junior-level team members. Qualifications Qualifications Must have a Master's degree or foreign equivalent degree in Marketing, Business Administration, Business Analytics, Finance, Engineering (any), or a related field, and 2 years of related work experience; OR a Bachelor's degree or foreign equivalent degree in Marketing, Business Administration, Business Analytics, Finance, Engineering (any), or a related field, and 5 years of post-bachelor's, progressive related work experience. Of the required experience, must have 2 years of experience in each of the following: Designing and conducting user testing, surveys, or interviews and analyzing data; Building dashboards and reports to gather and process large quantities of data to monitor and evaluate product performance using SQL, Python or R; Interfacing directly with business leaders and stakeholders to present product/project documents, including strategy, timeline, and status documents; Project management, including collaborating with cross-functional teams to design, develop, and implement data-driven business strategies; and Managing project or program risk and issues related to meeting deadlines, project schedule, resourcing, or budget by identifying, communicating, and triaging resolution. Employer: TT Commerce & Global Services LLC Type: Full time, 40 hours/week Location: Bellevue, WA Salary Range: $141544 - $198360 per year To Apply, click the apply button below. Contact [redacted] if you have difficulty submitting resume through the website. Job Information [For Pay Transparency]Compensation Description (Annually) The base salary range for this position in the selected city is $141544 - $198360 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment.