CIBC

Senior Consultant, Governance & Controls - Personal & Business Banking

CIBC$90K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in project management, compliance, or operational risk
  • Strong understanding of banking businesses and processes
  • Familiarity with risk management principles and regulatory compliance
  • Proven relationship management and networking skills
  • Ability to analyze complex data and communicate insights effectively
  • Critical thinking and attention to detail are essential
  • Experience in Real Estate Secured Lending is a plus

Responsibilities

  • Lead the management of operational risks and controls for Personal Lending
  • Develop and implement control improvement solutions across products
  • Act as the key relationship manager for business partners and stakeholders
  • Identify and analyze risk exposures and control gaps proactively
  • Manage remediation plans to address identified deficiencies
  • Serve as Subject Matter Expert for risk and compliance inquiries
  • Manage the completion of Control Framework requirements and audits

Benefits

  • Competitive salary and incentive pay
  • Banking benefits and comprehensive benefits program
  • Defined benefit pension plan and employee share purchase plan
  • Generous vacation offering and wellbeing support
  • Paid day off for personal growth and development
  • Innovative workspace and technological support for collaboration
  • Personalized recognition for achievements through MomentMakers program
Full Job Description
What you’ll be doing

You’ll work in a growing area of the bank that manages operational risk, regulatory supervision, standardized testing, sales monitoring and loss management, for Personal & Business Banking. As a Senior Consultant, Governance & Controls,  you’ll lead the management of material, systemic and emerging risks for Personal & Business Banking LOBs under Personal Lending. You’ll develop and implement integrated control improvement solutions across all products and distribution channels. You will manage key controls to mitigate operational exposures and potential losses. You’ll provide support of CIBC’s Control Framework to ensure compliance to regulatory, legislative, and operational requirements, including the efficient and effective management of deficiency remediation. You’ll act as the key relationship manager for the business.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.


How you’ll succeed

  • Relationship Building/Management - You will manage key relationships and collaborate with business partners, 2nd and 3rd lines of defense for all matters relating to operational risk. You will manage relationships at peer or director level, as well as project/initiative managers within the assigned RESL Line of Business (LOB). You will represent Business Controls on key business initiatives.
  • Risk Assessment/Remediation - You will work closely with the LOB partners to proactively identify risk exposures and control gaps, to analyze and synthesize risk exposures, operational losses, root causes and control gaps and determine materiality. You will propose recommendations to mitigate risk exposures/control gaps. You will lead the Incident Reporting investigation and Change Initiative Risk Assessment (CIRA) process, ensuring all material risks are identified and compliant to the CIBC CIRA policy and process. You will manage all deficiencies and risk items for the LOB, ensuring closure dates are met and no deficiencies go past due. You will lead the implementation of remediation plans for targeted control gaps/special projects.
  • Risk Consulting - You will lead the completion of all CIBC Control Framework requirements. Acting as the risk and control Subject Matter Expert (SME) providing expert advice to LOB partners. Leading all Internal Audits, Compliance exams for the business. Provide ongoing management of self-assessment processes. Participating in larger more complex business, governance and regulatory projects to identify risk and control issues, recommend solutions and develop control requirements.
  • Analysis - You give meaning to data. You proactively identify risk exposures and control gaps. You analyze and synthesize risk exposures, operational losses, root causes and control gaps. You proactively assess and recommend self-assessed deficiencies. You propose recommendations to mitigate risk exposures and control gaps.
  • Control Framework Execution - You understand and communicate the Control Framework requirements to LOB partners to ensure they understand and are aware of accountabilities. You lead the completion of all requirements including: Risk and Controls Self-Assessment (RCSA), Scenarios, Deficiency Management, Key Risk Indicators, incident reporting, Regulatory Compliance Incident (RCIs) reporting, etc. You act as the SOX Officer/Maintenance Officer (SOMO) for Operational Process Controls (OPC) and Regulatory Compliance Management (RCM) controls. You develop and recommend new/changes to Key Accountabilities and Responsibilities (KAR) and formal key Control and Non-Key Control testing programs. You develop reporting and summarize control testing results in preparation for LOB/Executive reviews and sign-off processes.
  • Subject Matter Leadership - Peer mentoring and indirect people leadership influencing, coaching and negotiation with LOB, 2nd and 3rd Line of Defense. As an employee of CIBC: you must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls.

Who you are

  • You can demonstrate experience. In Project Management/Delivery with CIRA experience, Business Controls, Operational Risk, Compliance, and/or Audit. Real Estate Secured Lending experience is an asset. You understand key banking businesses and processes, including account opening, key product delivery processes, and back office settlement/fulfillment processes. Extensive knowledge of risk management, audit & regulatory compliance principles, practices, policies and procedures.
  • You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
  • Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.  
  • You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're proficient in synthesizing information and communicating detailed information in a meaningful way.
  • You understand details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

Job Location

Toronto-81 Bay, 23rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Controlling, Client Service, Compliance Monitoring, Group Problem Solving, Regulatory Requirements, Risk Management Assessment, Waterfall Model, Work Collaboratively

About CIBC

The Canadian Imperial Bank of Commerce is a Canadian multinational banking and financial services corporation headquartered in Toronto, Ontario. The bank is headquartered at Commerce Court in the city's Financial District. CIBC's Institution Number is 010, and its SWIFT code is CIBCCATT. It is one of two Big Five banks founded in Toronto, the other being the Toronto-Dominion Bank. The Canadian Imperial Bank of Commerce was formed through the June 1, 1961, merger of the Canadian Bank of Commerce and the Imperial Bank of Canada, the largest merger between chartered banks in Canadian history. The bank has four strategic business units: Canadian Personal and Business Banking, Canadian Commercial Banking and Wealth Management, U.S. Commercial Banking and Wealth Management, and Capital Markets. It has international operations in the United States, the Caribbean, Asia, and United Kingdom; Globally. CIBC serves more than eleven million clients, and has over 40,000 employees. The company ranks at number 172 on the Forbes Global 2000 listing.
Learn more about CIBC
Market Cap
$43.5 billion
Industry
Founded
1867
5 Year Trend
+8.8%

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