Make an impact with our Digital Solutions team as a Senior Consultant, Business AI to support client engagements focused on Microsoft 365 transformation, AI-powered productivity, Copilot, and agent-based solutions. This role combinesbusiness advisory, solution delivery, and hands-on learning. The successful candidate will help clients identify valuable use cases, support solution design, contribute to governance approaches, and deliver practical outcomes using Microsoft 365, Copilot, agents, Teams, SharePoint, OneDrive, and related Microsoft capabilities.The role is designed for a consultant who is ready to grow into greater ownership while working with guidance from senior team members. The ideal candidate has strong Microsoft 365 foundations, comfort working with clients, and curiosity about emerging AI and agent technologies. Power Platform knowledge is valuable, but the primary focus is Microsoft 365, Copilot, and practical business outcomes. Key Responsibilities Microsoft 365 & Copilot Advisory • Support clients in understanding how Microsoft 365, Copilot, agents, and AI-powered ways of working can improve productivity and business outcomes. • Facilitate or support workshops, discovery sessions, assessments, presentations, and solution-design activities. • Identify, prioritize, and define high-value Copilot and agent use cases. • Support the development ofroadmaps, recommendations, governance approaches, and business cases. • Help clients determine when to use Microsoft 365 Copilot, agents, Copilot Studio, or broader automation solutions. Agent & AI Solution Support • Contribute to the design and shaping of agent-based solutions using Microsoft technologies. • Help define agent use cases, knowledge sources, governance needs, ownership models, and success measures. • Support proof-of-concepts, pilots, and production deployments. • Advise on responsible AI, risk management, lifecycle management, and operational readiness. Governance, Readiness & Architecture • Support the assessment ofMicrosoft 365 readiness across identity, permissions, SharePoint, Teams, OneDrive, security, compliance, and governance. • Support Copilot readiness reviews, governance frameworks, and AI operating models. • Collaborate with business, security, privacy, compliance, and technology stakeholders. • Provide architecture-aware recommendations that balance value, risk, cost, and maintainability. Engagement Delivery • Lead workstreams or support small-to-medium engagements from discovery through delivery, with appropriate guidance from senior team members. • Work with PM's to support the management ofscope, risks, budgets, timelines, stakeholder expectations, and engagement health. • Facilitate client meetings and working sessions, and support senior team members in executive discussions. • Produce high-quality deliverables including assessments, roadmaps, recommendations, and executive presentations. Business Development & Practice Support • Support proposals, statements of work, estimates, and client pursuits. • Contribute to reusable assets, accelerators, service offerings, and thought leadership with support from the broader team. • Build professional relationships with clients, Microsoft contacts, and colleagues over time. Team Leadership & Mentorship • Share knowledge and support fellow team members through coaching, feedback, and technical guidance where appropriate. • Contribute to delivery quality by reviewing work products where appropriate and applying practice standards. • Contribute to knowledge sharing, best practices, and capability development across the practice. Skills & Experience Required • 3+ years of consulting, advisory, digital workplace, business analysis, or Microsoft technology experience. • Strong knowledge of Microsoft 365, including Teams, SharePoint, OneDrive, Outlook, and collaboration technologies. • Exposure to Microsoft 365 Copilot, Copilot Studio, agents, automation, or other AI-enabled workplace technologies. • Experience participating in or facilitating client workshops, assessments, or solution-design activities. • Strong written, presentation, facilitation, and stakeholder-management skills. • Ability to translate business needs into practical technology solutions. Preferred • Experience or interest in emerging Microsoft AI capabilities such as Agent Builder, Cowork, Agent 365, Researcher, Analyst, and related tools. • Familiarity with Microsoft Purview, governance, compliance, DLP, retention, and information protection. • Working knowledge of Power Platform, including Power Automate, Dataverse, and Copilot Studio. • Experience supporting proposals, SOW development, estimates, or pursuit activities. • Relevant Microsoft certifications across Microsoft 365, Copilot, Security, AI, or Power Platform. Success Profile Successful candidates will: • Show curiosity and enthusiasm for emerging technology, Microsoft 365, Copilot, agents, and Power Platform. • Experienced with delivering AI technology solutions to clients. • Build trusted relationships with client stakeholders. • Demonstrate a strong understanding of consulting and professional services. • Take increasing ownership of Microsoft 365 Copilot and agent workstreams with guidance and support from senior team members. • Deliver practical, business-focused recommendations and outcomes. • Contribute to proposals, reusable assets, and practice growth as part of a broader team. • Support team learning and delivery quality through knowledge sharing and collaboration. • Demonstrate growth in client delivery, solution ownership, and contribution to team capability over time. My Rewards More than a paycheque, MNP is proud to offer customized rewards for our team members. With a focus on health and wealth, we provide an extensive list of benefits that support our unique culture and foster work-life integration. Our MyRewards[redacted] program offers benefits that allow you to thrive at work and outside of the office. Be rewarded with generous paid time off including 4 personal days, firm sponsored social events, a group pension plan with 4% matching contribution, voluntary savings products, bonus program eligibility, a wellness subsidy, health and dental benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, learning opportunities through MNP University, a flexible 'Dress For Your Day' environment and more!