University of Southern California

Senior Communication Specialist

University of Southern California$101K — $112K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in communication, journalism, English, or related field.
  • 5-7 years of experience in strategic communications or marketing.
  • Strong design and typography skills, with proficiency in AP style.
  • Ability to adapt messaging for various platforms and audiences.
  • Experience with digital tools like HTML, CSS, and Adobe Creative Suite.
  • Excellent written and verbal communication skills.
  • Strong organizational and interpersonal skills.

Responsibilities

  • Create engaging and professional content across multiple channels.
  • Write, edit, and proofread communications to ensure clarity and consistency.
  • Tailor content to specific audiences and analyze effective messaging strategies.
  • Develop digital content using design and technical tools.
  • Collaborate with teams to anticipate communication needs and build relationships.
  • Maintain brand continuity in all communications efforts.
  • Manage multiple projects and deadlines effectively.

Benefits

  • Broad range of health and wellness benefits for employees and dependents.
  • Comprehensive perks and support for employee well-being.
  • Opportunities for professional development and growth.
Full Job Description
Position Overview:

Reporting to the Senior Director of Communications, the Senior Communications Specialist will play a pivotal role in shaping and telling University Relations' story of impact, creating compelling content that brings its programs, partnerships, and community impact to life. The Integrated Communications Specialist writes, edits, and optimizes clear, engaging content for a broad range of internal and external audiences across web, intranet, social media, publications, newsletters, leadership communications, and other digital and traditional channels. The role translates complex topics into accessible information, tailors messaging to audience and platform, and uses feedback and data insights to strengthen communications. The Integrated Communications Specialist works collaboratively with project teams, and stakeholders to anticipate communications needs, maintain a consistent brand voice, and deliver polished content on tight timelines.

Key Responsibilities:

  • Content Development: Create engaging, visually cohesive and professional communications content, including web content, videos, social media, newsletters, publications, presentations, and key messages, tailored to platform formats and target audiences. Distill complex topics into easy-to-understand information for varied university audiences.
  • Writing & Editing: Write, edit, proofread, and refine content that consistently meets deadlines and expectations. Apply writing and editing fundamentals, Associated Press style, university style guidance, and industry best practices to ensure clarity, accuracy, consistency, and an appropriate voice.
  • Audience & Channel Strategy: Tailor content to multichannel communication platforms and analyze the effectiveness of copy in conveying intended messages. Support efforts to streamline messaging and strengthen communications across audiences and distribution channels.
  • Digital & Visual Content: Develop digital assets and content using tools such as HTML, CSS, Adobe Creative Suite, content management systems, WordPress, social media platforms, and related digital environments. Apply design and typography principles to create professional communications.
  • Stakeholder Partnership: Build and maintain collaborative relationships with project teams, peers, and other stakeholders. Proactively seek feedback, anticipate future needs, and provide detailed information or concise summaries as appropriate.
  • Brand and Organizational Communications: Help maintain continuity and consistency of the department's brand, image, and voice across internal and external communications.
  • Project Management & Responsiveness: Manage multiple priorities, deadlines, and resources simultaneously; exercise sound judgment and discretion with confidential information; and proactively, independently, strategically, and creatively make decisions to keep work moving.
  • Culture & Continuous Improvement: Promote a culture of belonging, trust, transparency, accountability, and best-in-class customer service. Stay current with technology, standards, and best practices and support process improvement across teams in accordance with the USC Code of Ethics.


Minimum Qualifications:
  • Bachelor's degree in communication, Journalism, English, or a related field. Combined experience/education may be considered as a substitute for the minimum education requirement.
  • 5-7 years of relevant experience in strategic communications, marketing, content development or storytelling
  • Demonstrated design and typography experience and working knowledge of writing and editing fundamentals, including Associated Press style.
  • Ability to tailor content to targeted audiences and demonstrate a clear understanding of multichannel communication platforms.
  • Proficiency with digital design and content tools, such as HTML, CSS, Adobe Creative Suite, content management systems, WordPress, social media, and related digital environments.
  • Excellent written and oral communication skills, including the ability to provide both detailed information and concise summaries and to exercise discretion with confidential information.
  • Demonstrated organizational, analytical, problem-solving, interpersonal, and relationship-building skills, with the ability to manage numerous priorities and produce quality copy on tight schedules.
  • Strong editing and video production skills.


Preferred Qualifications:
  • Master's degree in communication, Journalism or a related field.


In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.

The annual base salary for this position is $101,000-112,000 When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Benefits

To support faculty and staff well-being, USC provides benefits-eligible employees with a broad range of benefits and perks to help protect their and their dependents' health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC's comprehensive benefits here.

Minimum Education: Bachelor's degree

Addtional Education Requirements Combined experience/education as substitute for minimum education
Minimum Experience: 5 years in communications, marketing, higher education or related fields.

Minimum Skills: Excellent written and oral communication skills, and proven copy editing experience. Exemplary understanding of the nuanced messaging required for various audiences and distribution channels. Demonstrated experience managing public relations and developing social media presence for an organization, and solid grasp of professionally utilizing social media platforms. Experience with large and complex distribution lists. Ability to interpret, analyze, and apply pertinent policies, procedures, regulations, and requirements. Ability to build, develop, and manage positive working relationships and rapport with wide-ranging, high-performing teams. Proven ability to provide both detailed information as well as summaries to management-level individuals and groups, and experience presenting technical topics to non-technical audiences.
Preferred Education: Bachelor's degree In Communication Or Marketing Or in related field(s)

Preferred Skills: Experience working in higher education administration or governmental administration (e.g., federal, state or local legislative or executive administration).

If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
https://wd5.myworkday.com/usc/d/inst/1$9925/9925$152847.htmld

About University of Southern California

The University of Southern California (USC) is a private research university located in Los Angeles, California. It was founded in 1880 and is the oldest private research university in California. USC offers undergraduate, graduate, and professional degree programs in a wide range of fields, including business, law, engineering, medicine, and the arts. The university is known for its strong athletic programs, particularly in football and basketball. USC has a diverse student body, with students from all 50 states and more than 100 countries. The university has a total enrollment of approximately 47,000 students, including 28,000 undergraduate students.
Learn more about University of Southern California
Size
28,000 employees
Industry
Founded
1880

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