Grafana Labs

Senior Commercial Account Executive, Growth | East Coast | Remote

Grafana Labs$200K — $220K *
US-AnywhereRemote in United States
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in Infrastructure Technology Sales
  • Proven track record as a top 10% performer in sales
  • Strong communicator across various formats
  • Ability to form effective working relationships remotely
  • Experience in fast-paced tech environments
  • Familiarity with Salesforce usage

Responsibilities

  • Identify growth opportunities within existing customer base
  • Achieve quarterly and annual sales targets
  • Oversee the entire sales process from prospecting to negotiation
  • Drive sales efforts via outbound and inbound strategies
  • Articulate the value of Grafana Cloud and Enterprise solutions
  • Manage sales pipeline efficiently using Salesforce
  • Handle customer requests and administrative tasks related to sales

Benefits

  • Fully remote work setup with a global team
  • Opportunity for significant career advancement
  • Culture of transparent communication and collaboration
  • Focus on innovation and autonomy in work
  • Strong emphasis on community-oriented open-source values
  • Generous vacation policy including dedicated Grafana Shutdown Days
  • Supportive onboarding experience for new hires
  • Access to approachable leadership and engaged executives
  • Culture that prioritizes work-life balance
Full Job Description
The Opportunity:

Grafana Labs is looking for SeniorCommercial Account Executive who will be responsible for prospecting and growing existing business across the East region. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products.

What You'll Be Doing:
  • Identify new opportunities to expand Grafana usage within a set of current customers
  • Meet and exceed individual quarterly and annual sales goals
  • Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
  • Cultivate sales through outbound prospecting and inbound leads
  • Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
  • Become an expert in managing your sales pipeline in Salesforce
  • Manage quote creation, order processing, and day-to-day customer requests

What Makes You a Great Fit:
  • 3+ Years of Experience in Infrastructure Technology Sales
  • Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
  • Energetic, upbeat, entrepreneurial, tenacious team player
  • You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
  • Adaptable and with demonstrable experience in high velocity technology companies
  • Experience using Salesforce

Bonus Points For:
  • Familiarity with open source technology is a significant advantage
  • Experience using Command of the Message and MEDD(P)ICC is ideal

Compensation & Rewards:

In the United States, the OTE (On-Target Earnings) compensation range for this role is $200,000 - $220,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes-RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process.

Why You'll Thrive at Grafana Labs:
  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization - Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication - Expect open decision-making and regular company-wide updates.
  • Innovation-Driven - Autonomy and support to ship great work and try new things.
  • Open Source Roots - Built on community-driven values that shape how we work.
  • Empowered Teams - High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways - Defined opportunities to grow and develop your career.
  • Approachable Leadership - Transparent execs who are involved, visible, and human.
  • Passionate People - Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding - We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

#LI-Remote

About Grafana Labs

Grafana Labs is a software company that provides an open-source platform for data visualization and monitoring. The company's flagship product, Grafana, is a popular tool used by developers and IT professionals to create dashboards and alerts for various data sources. Grafana Labs also offers a cloud-based version of its platform, Grafana Cloud, which provides additional features and integrations. The company's mission is to democratize data and help organizations make better decisions by providing easy-to-use tools for data visualization and monitoring.
Learn more about Grafana Labs
Size
250 employees
Industry
Founded
2014

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